Dealership Customer Service, Greeter, and Valet

Citrin; Naperville Township (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

401k after one year

Flexible schedules

Advancement opportunities

Benefits: vision, dental, medical

Life insurance & pet insurance

Referral bonuses

Job summary

Citrin is seeking a team-oriented individual for a customer-facing role in Naperville. You will greet guests, handle calls to set appointments, and discuss vehicle quotes as part of our Vehicle Acquisition Program.

The position emphasizes world-class hospitality and a sales-driven approach in a fast-paced dealership environment. Ideal candidates show strong communication, a professional appearance, and the ability to work a Monday–Friday 7:00 am–4:00 pm shift with weekly pay and growth

Qualifications

• Must be 18+ years old.
• Strong verbal communication with customers.
• Comfort with sales-oriented conversations and setting appointments.
• Ability to sit and/or stand through a shift.
• Able to bend, kneel, and walk for vehicle-moving duties.
• All candidates are subject to background/motor vehicle checks after offer.

Responsibilities

• Greet customers with world-class hospitality.
• Engage guests and callers with a genuine sales mindset.
• Make outbound and inbound calls to set up vehicle quotes.
• Represent VAP and schedule vehicle appraisals.
• Assist with moving/parking vehicles as needed.
• Learn dealership operations and assist with tasks.
• Work normal business hours; evenings/ Sundays limited.

Skills

Verbal communication

Sales mindset

Appointment setting

Customer service

Valid driver's license

Job description

We are a growing, purpose-driven organization that provides premium hospitality, driving, and related people-services to car dealerships across the country.

We exist to create transformative job experiences for our team and deliver extraordinary service to our partners

10-year Vision: A community made up of thousands of team members who are thriving personally, professionally, and financially.

COMPENSATION, BENEFITS, AND PERKS

Weekly Pay: Get paid every Friday!

Competitive, stable pay starting at $18 / hour

Start earning paid leave day one!

401k options after one year of service

Flexible schedules (part time and full time) so you can focus on your personal goals and commitments!

High performers receive opportunities for advancement into higher-paying roles

We promote from within, over 90% of our managers started out in this position or entry level positions including some of our VP’s, Directors, and even our CFO!

Benefits offered to formally offered full time team members such as; Vision, dental and medical care, life insurance, critical illness, and pet insurance

Continual opportunity for referral bonuses and performance-based rewards. Invite your friends and family to work at Citrin while making some extra $$$

The perfect environment to strengthen and perfect networking and client service skills

WHAT’S THE JOB LIKE?

Work normal business hours in the morning to late afternoon (Limited demand on evenings/closed Sundays)

Hours of Operation: Monday - Friday: 7:00 am - 4 pm

Greeting customers as they arrive with an emphasis on world class hospitality

Confidently engage guests and callers with a genuine sales mindset — this is a customer-facing, sales-driven role at its core

Make outbound and handle inbound phone calls to set up appointments with customers interested in getting a quote to sell or trade in their vehicle

Represent our Vehicle Acquisition Program (VAP), having friendly, consultative conversations with customers about their vehicle and scheduling them for an appraisal

Assist with moving and parking vehicles around the dealership, valet-style, as needed during downtime between customer and phone interactions

Learn the ins and outs of the dealership by assisting with various tasks as needed

All roles are engaging, fast-paced, and provide an unmatched level of client service

HOW TO THRIVE AT CITRIN

A commitment to embodying our core values in every interaction with guests and teammates.

Openness to feedback and a desire to contribute to a supportive and positive team atmosphere.

Flexibility and adaptability in handling diverse situations, from managing guest requests to navigating busy periods.

A passion for providing exceptional service and building lasting relationships with guests.

The ability to work collaboratively with team members while also taking initiative in a fast-paced environment while maintaining safety at all times.

A proactive attitude towards challenges, along with a knack for creative problem-solving on the job.

ESSENTIAL SKILLS,REQUIREMENTS, AND QUALIFICATIONS

Valid driver’s license and good driving record

Valid driver's license for at least one year (this does not include a temporary license)

At least 18 years of age

Professional appearance

Strong verbal communication skills, with confidence initiating and holding phone conversations with customers

Comfort with sales-oriented conversations and setting appointments

Ability to sit and/or stand through an entire shift

Ability to perform tasks involving bending, kneeling, and walking as needed for occasional vehicle-moving duties

All candidates are subject to a criminal background check and/or motor vehicle record check after a conditional offer is accepted.