Dealership Customer Service Associate

DealerFLEX; Englewood (NJ); On-site; USD 22,000 - 30,000; Part time

Job summary

DealerFLEX is seeking a welcoming and service-oriented Dealership Customer Service Associate in Englewood, NJ to greet guests and set the tone for their visit. You will be the first point of contact, assisting with packages, opening doors, and helping guests navigate the dealership.

This part-time role runs Monday–Friday 1:00 PM–6:00 PM. A high school diploma, a valid driver's license for at least two years, and a clean driving record are required.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and highly organized.
• Availability Monday–Friday, 1:00 PM–6:00 PM.

Responsibilities

• Greet every guest with a warm and professional welcome.
• Assist customers with packages, umbrellas, and car doors as needed.
• Safely park and retrieve guest vehicles following company policies and traffic laws.
• Maintain a clean and safe work environment, addressing any potential hazards.
• Adhere to all ThinkSafe program guidelines and safety protocols.
• Handle cash, valet tickets, keys, and dealership equipment securely.
• Arrive on time, dressed in the company-issued uniform, and maintain a professional appearance.

Skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

DealerFLEX is seeking a welcoming and service-oriented Dealership Customer Service Associate to provide an exceptional first impression at one of the top automotive dealerships in Englewood, NJ. If you have a friendly personality, excellent communication skills, and a commitment to outstanding customer service, we want to hear from you!

As Dealership Customer Service Associate, you will be the first point of contact for dealership guests, setting the tone for their experience. Your role is to provide a warm welcome, anticipate customer needs, and ensure smooth vehicle flow at the dealership.

Essential Duties & Responsibilities

• Greet every guest with a warm and professional welcome
• Assist customers with packages, umbrellas, and car doors as needed
• Safely park and retrieve guest vehicles following company policies and traffic laws
• Maintain a clean and safe work environment, addressing any potential hazards
• Adhere to all ThinkSafe program guidelines and safety protocols
• Handle cash, valet tickets, keys, and dealership equipment securely
• Arrive on time, dressed in the company-issued uniform, and maintain a professional appearance

Requirements

• Available Monday–Friday, 1:00 PM–6:00 PM
• High school diploma or equivalent
• Valid Driver’s License held for at least 2 years
• Clean Motor Vehicle Record – No recent moving violations
• Strong communication and interpersonal skills
• Detail-oriented and highly organized

Physical Demands

• Regularly walk, run, and stand for extended periods
• Use your hands to grip and handle objects
• Maintain alertness and focus during shifts
• Bend, crouch, and enter/exit vehicles safely
• Lift or push up to 25 pounds with control

Working Conditions

• The work environment includes both indoor and outdoor settings
• Exposure to varying weather conditions, including heat, cold, wind, and rain

DealerFLEX is the complete automotive dealer solution, providing full-service staffing for service drives, valet, detail, wash, parts routes, pickup & delivery, and fleet operations.