Dealer Support Specialist

Hanania Automotive Group; Saint Augustine (FL); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Training opportunities

Employee discounts

Job summary

Hanania Automotive Group is seeking a friendly Lot Porter to warmly welcome guests and help move and organize vehicles on site.

You will provide updates on vehicle status, assist Sales and Service teams, and ensure a clean, welcoming guest lounge experience for all visitors. A commitment to excellent customer service and a strong work ethic are essential for success in this role.

Qualifications

• High School Diploma or GED preferred.
• A valid driver’s license with clean driving record.
• Professional appearance.
• Strong organizational and communication skills.
• Ability to work evenings and weekends if required.
• Reliable, friendly, and outgoing personality.
• Team-oriented with a self-motivated approach to tasks.
• Superior customer service skills and a passion for the automotive industry.
• Commitment to ongoing improvement and career growth within the company.
• Ability to lift up to 15 pounds and perform tasks involving bending, stretching, kneeling, and squatting.

Responsibilities

• Warm Welcome: Greet all guests with a smile and a positive attitude, ensuring courteous and professional interactions.
• Vehicle Handling: Keeping up with moving and organizing our inventory.
• Customer Follow-Up: Provide regular updates on vehicle status and address any guest inquiries or concerns.
• Tech Savvy: Utilize technology and software efficiently to support daily tasks.
• Team Support: Collaborate with Sales and Service teams, fostering a cooperative and supportive work environment.
• Client Relations: Build strong relationships with clients, resolving concerns and maintaining satisfaction.
• Lounge Maintenance: Keep the guest lounge clean, well-stocked, and welcoming.
• Additional Duties: Perform other tasks as needed to ensure smooth dealership operations.

Skills

Customer service

Communication

Teamwork

Professionalism

Education

High School Diploma or GED

Job description

Are you passionate about delivering exceptional customer service and creating positive first impressions? At Hanania Automotive Group, we’re seeking a friendly and professional Lot Porter to join our team. As a Lot Porter, you'll be instrumental in ensuring every guest receives a World-Class experience, from the moment they arrive until they drive away.What we offer:Very competitive pay.A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans, to ensure you're well-equipped.Access to ongoing training and development opportunities that will further enhance your skills and career trajectory.A collaborative work culture within a reputable, family-owned businessGreat facilities and equipment that will make your efforts even more efficient.Exclusive employee discounts on vehicle purchases, parts, and services to reward your tireless efforts.Key Responsibilities:Warm Welcome: Greet all guests with a smile and a positive attitude, ensuring courteous and professional interactions.Vehicle Handling: Keeping up with moving and organizing our inventory.Customer Follow-Up: Provide regular updates on vehicle status and address any guest inquiries or concerns.Tech Savvy: Utilize technology and software efficiently to support daily tasks.Team Support: Collaborate with Sales and Service teams, fostering a cooperative and supportive work environment.Client Relations: Build strong relationships with clients, resolving concerns and maintaining satisfaction.Lounge Maintenance: Keep the guest lounge clean, well-stocked, and welcoming.Additional Duties: Perform other tasks as needed to ensure smooth dealership operations.What we need:High School Diploma or GED preferred.A valid driver's license with clean driving record (Must be very comfortable with moving and parking vehicles)Professional appearance.Strong organizational and communication skills.Ability to work evenings and weekends if required.Reliable, friendly, and outgoing personality.Team-oriented with a self-motivated approach to tasks.Superior customer service skills and a passion for the automotive industry.Commitment to ongoing improvement and career growth within the company.Ability to lift up to 15 pounds and perform tasks involving bending, stretching, kneeling, and squatting.Must pass background check and hair follicle drug screen.APPLY TODAY and Shift Your Career into High Gear – Join Our Winning Team!An Equal Opportunity EmployerHanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.