Dealer Success Manager (Revenue)

Capital One National Association; Dallas (TX); On-site; USD 110,000 - 125,000; Full time

Job summary

Capital One National Association in the United States is seeking a Dealer Success Manager (Revenue) to act as a strategic consultant and customer-focused partner for auto dealers, driving Navigator Platform subscription revenue and marketing solutions. The role requires high-energy sales execution, a road-warrior mindset with up to 80% travel across the US, and the ability to influence decision-makers.

Bachelor's degree preferred; 1+ year in process and relationship management.

Qualifications

• High School diploma, GED or equivalent certification.
• At least 1 year of experience in Process Management.
• At least 1 year of experience in Relationship management.
• Bachelor's degree preferred.

Responsibilities

• Drive Revenue: Prospect and sell our full suite of Navigator Platform products (both bundles and marketing solutions) as a primary engine behind our ambitious CARR goals.
• Segmentation: Partner with your Regional leaders to identify high opportunity customers to maximize your time and ROI
• Demonstrate Mastery: Showcase high-degree fluency in product knowledge and run captivating, pitch-perfect demos.
• Solve Big Problems: Act as a relentless problem seeker who uncovers hidden friction points and turns them into growth opportunities.
• Deliver Value: Maintain a deep, unshakeable commitment to driving real customer success

Skills

Relationship management

Process Management

Sales

Communication

Education

Bachelor's degree

Job description

Dealer Success Manager (Revenue)

As a Dealer Success Manager (DSM), you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your efforts firmly within the Capital One Sales Process. In this role, you are a problem seeker, looking in all directions for ways to support our customers and help them achieve their goals. The DSM is a high-horsepower hunter role, where you prospect and secure net-new subscribers for your partnering sales division.

You are instrumental in driving market share and overall revenue growth across key territories within your assigned sales division. This includes Navigator Platform subscription revenue and marketing/campaign revenue. In this role, you must build rapport with key auto dealer decision makers, influence the decision process and drive the company’s bottom line. This role is built for pure, high-powered sales execution. We are looking for true road warriors who thrive on the move, as 80%+ travel will be required to influence key decision-makers face-to-face in high-opportunity growth markets.

We are seeking motivated, high-motor sales professionals who not only close, but do so with integrity and unassailability. This individual must demonstrate highly effective communication and interpersonal skills, thrive in a fast-paced environment and embrace the road warrior mindset.

Key Responsibilities

• Drive Revenue: Prospect and sell our full suite of Navigator Platform products (both bundles and marketing solutions) as a primary engine behind our ambitious CARR goals.
• Segmentation: Partner with your Regional leaders to identify high opportunity customers to maximize your time and ROI
• Demonstrate Mastery: Showcase high-degree fluency in product knowledge and run captivating, pitch-perfect demos.
• Solve Big Problems: Act as a relentless problem seeker who uncovers hidden friction points and turns them into growth opportunities.
• Deliver Value: Maintain a deep, unshakeable commitment to driving real customer success

Travel

This position will be traveling up to 80% within the US.

Basic Qualifications

• High School diploma, GED or equivalent certification
• At least 1 year of experience in Process Management
• At least 1 year of experience in Relationship management

Preferred Qualifications

• Bachelors Degree
• 2+ years of experience in Process Management
• 2+ years of experience in Relationship management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Sales Territory: $109,900 - $125,400 for Dealer Success Manager

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).