Dealer Relations Manager (DRM) - Denver

Socket.dev; Denver (CO); On-site; CAD 80,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Health benefits

401(k) plan + Equity

Paid time off

Career growth opportunities

Ongoing training and development

Collaborative team culture

Job summary

BizzyCar is seeking a Dealer Relations Manager in Canada to drive dealer partnerships and ensure successful adoption of our software. You will manage onboarding, training, and ongoing support while serving as the primary liaison between dealers and BizzyCar's product team.

The role requires 3–5+ years in sales or customer success within automotive retail, with a proven track record in franchise dealership operations and strong relationship skills. Willingness to travel up to 75–100% is essential.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field.
• 3–5+ years in sales, account management, customer success or service, preferably in a retail environment.
• Must have automotive dealership or automotive tech experience.
• Proven track record in franchise dealership operations or selling integrated solutions to dealerships.

Responsibilities

• Build Relationships That Matter with dealer principals to service managers and ensure adoption of BizzyCar software.
• Be the trusted advisor for dealership partners, guiding onboarding, support, and training.
• Deliver onboarding, proactive support, and ongoing training to improve dealership operations.
• Serve as the face of BizzyCar, cultivating strong partnerships and retention.
• Lead product implementations and communicate new features and updates effectively.
• Align BizzyCar software with dealership workflows to maximize efficiency and satisfaction.
• Conduct quarterly business reviews to ensure goals are met or exceeded.
• Identify growth opportunities including upselling features and driving renewals.
• Encourage referrals from satisfied dealerships and share success stories.
• Collaborate with internal teams to improve the dealer experience.

Skills

Relationship building

HubSpot CRM experience

Communication skills

Negotiation

Travel readiness

Strategic thinking

Education

Bachelor’s degree in Business/Marketing

Tools

HubSpot

Microsoft Office

Video conferencing tools

Job description

About the role

Are you passionate about revolutionizing the automotive dealership industry? At BizzyCar, we empower dealerships with cutting‑edge software solutions that optimize operations, boost profitability, and elevate customer satisfaction. We're looking for a Dealer Relations Manager to be the driving force behind our dealer partnerships, ensuring they thrive with our innovative technology.

This role blends relationship management, product expertise, and strategic growth in an environment where your impact is felt daily. If you thrive on building meaningful connections, delivering results, and tackling challenges in a fast‑paced industry, we want you on our team.

What you'll do

• Build Relationships That Matter
• Be the trusted advisor for dealership partners, from Dealer Principals to Service Managers, ensuring seamless adoption of our software.
• Deliver exceptional onboarding, proactive support, and ongoing training to enhance dealership operations.
• Serve as the face of BizzyCar, fostering strong, lasting partnerships with dealership teams.

Drive Success with Product Expertise

• Lead product implementations and communicate new features and updates effectively.
• Strategically align our software with dealership workflows to maximize efficiency and customer satisfaction.
• Conduct quarterly business reviews, ensuring dealerships achieve and exceed their goals with our solutions.

Expand and Elevate Partnerships

• Identify growth opportunities, including upselling additional features and driving renewals.
• Encourage dealerships to refer new customers, leveraging success stories and positive relationships.
• Collaborate with internal teams to continuously improve the dealer experience.

Track and Deliver Results

• Monitor account health using tools like HubSpot, proactively addressing challenges and ensuring retention.
• Analyze dealership performance metrics to deliver actionable insights and recommendations.
• Report on key performance indicators, contributing to BizzyCar’s growth and success.

We're Looking For

Experience & Education:

• Bachelor’s degree in Business, Marketing, or a related field preferred.
• 3-5+ years in sales, account management, customer success or service, preferably in a retail environment.
• Must have automotive dealership or automotive tech experience.
• Proven track record in franchise dealership operations or selling integrated solutions to dealerships.
• Account risk mitigation or save motion experience is preferred.

Skills & Competencies:

• Tech‑savvy, with experience using CRM tools (HubSpot), Microsoft Office Suite, and virtual collaboration tools.
• Strong business acumen with an ability to translate product features into dealership success stories.
• Exceptional communication and relationship‑building skills, from the service lane to the boardroom.
• Self‑motivated, resilient, and adaptable in a fast‑paced, startup environment.
• Experience in negotiating win‑win solutions and managing complex accounts with finesse.

Additional Requirements:

• Ability to travel up to 75-100%, including overnight stays.
• Valid driver’s license.
• Willingness to work extended hours and be on‑call as needed.

What we Offer

• Competitive base salary $80,000-$90,000 + variable compensation (OTE $120,000)
• Comprehensive health benefits - medical, dental, and vision coverage
• 401(k) plan + Equity
• Paid time off, including vacation, sick leave, and paid holidays
• Career growth opportunities
• Ongoing training and development
• Supportive, collaborative team culture

BizzyCar, Inc. does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

At this time, the company does not provide sponsorship for U.S. visas or immigration benefits. To that end, the company does not provide financial, legal or administrative support for employment‑based U.S. immigration benefits. In compliance with the Immigration Reform and Control Act of 1986, and as a condition of employment, all employees must complete the Form I-9 and present unexpired documents showing that the employee is legally authorized to work for any employer in the United States.