Deal Operations Analyst

Ramp; United States; In loco; USD 85.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive medical, dental, and vis

One Medical Membership

401(k) including an employer match

Unlimited PTO

Parental leave

Monthly wellness stipend

WFH stipend

Pet Insurance

Relocation support to move to NYC

Descrizione del lavoro

Ramp is seeking an Analyst, Deal Operations in the United States to drive deal execution for the Sales team. You will quote, price, and contract for deals while ensuring policy compliance and risk controls. You will collaborate with Sales, Legal, and Accounting to streamline workflows and improve quote-to-cash efficiency.

You’ll be a key partner in building scalable playbooks, optimizing deal processes, and providing guidance on approvals and exceptions with clear context.

Competenze

• 1+ years in a Deal Desk environment, preferably in a high growth SaaS company.
• Experience with Salesforce, CPQ, and data enrichment tools.
• Strong problem-solving and autonomous working style.
• Excellent written and verbal communication skills.

Mansioni

• Quote & contract approvals — review and approve quotes and contract workflows within policy.
• Feature & subscription activation — enable product tiers, configure accounts, and manage trial extensions.
• Policy & process guidance — serve as the first line of support for deal structure and approvals.
• Playbook development — document learnings and help build SOPs and escalation guides.
• Drive consistency across deal processes to optimize and automate quote-to-cash workflows.
• Act as SME on deal constructs, operational procedures, and controls.

Conoscenze

Deal desk experience

Project management

Excellent communication

Strumenti

Salesforce

CPQ

Data enrichment tools

Descrizione del lavoro

• We are looking for an Analyst, Deal Operations to help drive Ramp’s next phase of growth! Reporting to the Senior Manager, Deal Desk, you’ll be a key partner in taking our Sales organization to the next level, responsible for quoting, pricing structure, and contracting for our Sales team


• You’ll be an integral part of the Deal Operations team with a focus on offering guidance to drive deal execution while complying with company policies and procedures and ensuring consistency to manage risk


• You’ll work directly with our Sales, Legal, Accounting, and cross-functional leadership to better streamline efficient workflows and enhance sales productivity


• Quote & contract approvals — review and approve quotes and contract workflows within policy; elevate exceptions with clear context


• Feature & subscription activation — enable product tiers, configure accounts, and manage trial extensions, and coordinate billing


• Policy & process guidance — be the first line of support for AEs with questions about deal structure, approval requirements, and process


• Playbook development — document what you learn; help build the SOPs and escalation guides that make this function scalable


• Drive consistency across deal processes by helping to optimize, streamline, and automate quote-to-cash processes


• Serves as a subject matter expert on deal constructs, operational procedures, approval policies, and controls

Benefits

• Comprehensive medical, dental, and vision insurance


• One Medical Membership


• 401(k) including an employer match


• Unlimited PTO


• Parental leave


• Monthly wellness stipend


• WFH stipend


• Pet Insurance


• Relocation support to move to NYC

Experience with Salesforce, CPQ, and other sales-related systems, including pricing and data enrichment toolsYou have a “get things done” mentality; you can dissect problems, identify solutions, and drive these solutions to completion with a high degree of autonomyExcellent project management instincts, with an ability to manage multiple projects at one time1+ years in a Deal Desk environment, preferably in a high growth SaaS companyExceptional communication skills, written and verbal