Deal Desk Analyst

Mural; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

MURAL is seeking a Deal Desk Analyst to help turn complex sales opportunities into successful customer agreements. You will apply judgment and attention to detail to support Sales while maintaining financial discipline across the deal lifecycle.

You will review quotes, pricing, and contract terms, collaborate with Sales, Finance, and Legal, and help develop scalable deal processes as Mural grows. This role emphasizes accuracy, speed, and cross-functional coordination.

Qualifications

• 4+ years of experience in deal desk, revenue operations, or similar (SaaS).
• Experience drafting, reviewing, and negotiating non-standard sales contracts.
• Strong knowledge of deal structures, pricing models, and revenue recognition.
• Proficiency with Salesforce CRM and CPQ tools.

Responsibilities

• Review opportunities, quotes, pricing, discounts, and contract terms for accuracy.
• Support deals from quote creation through billing.
• Ensure deals follow internal policies and revenue requirements.
• Partner with Sales to answer questions and move opportunities forward.
• Work with Finance to confirm billing details and revenue-related needs.
• Collaborate with Legal on contract terms and non-standard requests.
• Coordinate with GTM Systems to resolve Salesforce or system issues.
• Maintain deal documentation and relevant precedents.
• Identify process improvements to speed up deals and improve accuracy.
• Help develop and maintain team resources and knowledge repositories.

Skills

Deal desk

Revenue operations

SaaS experience

Sales contracts

Salesforce CPQ

Revenue recognition

Communication skills

Tools

Salesforce CPQ

Revenue Cloud

Job description

ABOUT THE TEAM

The Deal Desk team sits within Finance and helps Mural execute complex and non-standard sales agreements. As a small, highly collaborative team, we work closely with Sales, Finance, Legal and GTM Systems to provide guidance, manage risk and ensure deals align with company policies and revenue requirements.

YOUR MISSION

As a Deal Desk Analyst, you'll help turn complex sales opportunities into successful customer agreements. You'll apply sound judgment, attention to detail and a solutions oriented mindset to help Sales move efficiently while maintaining financial and operational discipline. Your work will support a faster, more consistent and scalable deal process as Mural grows.

WHAT YOU'LL DO

• Review opportunities, quotes, pricing, discounts, and contract terms for accuracy.
• Support deals from quote creation through billing.
• Ensure deals follow internal policies and revenue requirements.
• Partner with Sales to answer questions and help move opportunities forward.
• Work with Finance to confirm billing details and revenue-related requirements.
• Collaborate with Legal on contract terms and non-standard requests.
• Partner with the GTM Systems team to resolve Salesforce or system-related issues.
• Maintain accurate deal documentation and record relevant deal precedents.
• Identify process improvements that increase deal speed, accuracy, and consistency.
• Help develop and maintain team resources, guidelines, and knowledge repositories.
• Help create a smooth, scalable deal experience for internal teams and customers.

WHAT YOU'LL BRING

• 4+ years of experience in deal desk, revenue operations, or a similar role, ideally in a SaaS environment.
• Experience drafting, reviewing, and negotiating non-standard sales contracts.
• Strong understanding of deal structures, pricing models, and revenue recognition principles.
• Proficiency with Salesforce CRM and CPQ tools (e.g., Salesforce CPQ, Revenue Cloud, or similar).
• Excellent written and verbal communication skills in English.
• Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.

Equal Opportunity

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.