Dcs Case Aide - Visitation

Arizona Department of Child Safety; Tucson (AZ); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits (medical,Dental

Life insurance

ASRS retirement

10 paid holidays

Parental Leave Program

Education discounts

Wellness programs

Job summary

Arizona Department of Child Safety (DCS) is a social and human services agency serving Arizona’s children and families. The Assistant Case Manager/Case Aide-Visitation role supports supervision of parent-child visitations, documents case activity, and may require travel for appointments.

The position requires a High School Diploma or GED, a valid driver’s license, and the ability to obtain a Level One Fingerprint Clearance Card. E-Verify applies to new hires.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and a satisfactory 39 month driving record.
• Ability to obtain and maintain a DPS Level One Fingerprint Clearance Card.
• Work history, Central Registry and Public Record will be considered.

Responsibilities

• Supervise visitation meetings among parents and children.
• Enter case notes into the computer-based Case Management System.
• Drive on state business to transport children to appointments and meetings.
• Perform other duties appropriate to the assignment.

Skills

Communication with compassion

Attention to detail

Professional relationships

Customer service mindset

Education

High School Diploma or GED

Tools

Microsoft Office

Outlook

Teams

Video conferencing

Mobile technology

Job description

Arizona Department of Child Safety

Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

Work Schedule: Tuesday - Saturday, 9:00 am - 6:00 pm

5874 W. Ina Road

Tucson, AZ 85743

ASSISTANT CASE MANAGER/CASE AIDE-VISITATION

Work Schedule: Tuesday - Saturday, 9:00 am - 6:00 pm

5874 W. Ina Road

Tucson, AZ 85743

https://dcs.az.gov/careers

Salary: $17.3484 hourly

Grade: 14

Closing Date: 11/4/2026

Make An Impact With DCS

At the Arizona Department of Child Safety ("DCS"), we call ourselves "Compassioneers" because everything we do is done with a compassionate heart. We work diligently to protect and support the safety, well-being, and future of vulnerable children and families across the state. DCS is proud to be a pillar of strength for our communities, and the work we do each day to build a safer, more compassionate and more resilient Arizona.

Why DCS?

Working for DCS is more than a just a job – it’s a mission-driven career that offers purpose, growth, and the opportunity to make a lasting difference. You’ll be part of a team that’s passionate about child welfare and committed to serving with integrity, compassion, and accountability. A career with DCS is an opportunity to give back to your community and help shape a brighter future for Arizona’s children and families.

If you're passionate about working with children and families, becoming a Case Aide-Visitation at DCS can be a life-changing experience. After four years of successful service, you’ll also be eligible for promotion to the DCS Specialist Trainee position ($21.70 per hour).

What You’ll Do

• Supervise visitation meetings among parents and children
• Enter case notes into the computer-based Case Management System
• Drive on state business to transport children to appointments and meetings
• Perform other duties appropriate to the assignment

You may also be required to work outside of regular hours, including weekends, holidays, and overtime.

We’re Looking For Someone Who Can

• Build and maintain trusting, professional relationships
• Communicate with compassion, professionalism, and discretion in sensitive situations
• Use attention to detail when completing clerical tasks
• Use Microsoft Office, Outlook, Teams, digital calendars, video conferencing, and mobile technology to document and coordinate work

What We Need From You (Required Qualifications)

• High School Diploma or GED.
• Valid driver’s license and a satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry and Public Record will be considered

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Knowledge Areas That Support Success

• Basic principles of human and social services
• Child welfare and family support concepts
• Basic safety practices related to client transportation and child safety seating

Join Us, And You’ll Enjoy

• Comprehensive medical, dental, and life insurance options
• A supportive retirement plan through the Arizona State Retirement System (ASRS)
• 10 paid holidays annually and generous vacation and sick leave
• Paid Parental Leave Program (must meet the criteria)
• Higher education discounts, wellness programs, and professional growth and development opportunities

For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at [e-mail]. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at [e-mail].