DCEO Cluster Manager

Amazon Inc.; Austin (TX); On-site; USD 153,000 - 255,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon Data Services, Inc. in Ashburn, VA leads a 24x7 Data Center Engineering Operations team. The DCEO Cluster Manager will drive vision, mentor managers, and scale a 60+ person workforce across multiple data centers while implementing scalable solutions.

The role requires strong incident management, budgeting, and performance metrics experience within critical infrastructure environments. This is an equal opportunity role with comprehensive benefits and RSU options.

Qualifications

• 2+ years of management experience
• 4+ years of general contractor and vendor management work with construction and project execution experience
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of electrical and mechanical systems in critical data center operations (feeders, transformers, generators, switchgear, UPS, ATS, PDU, chillers, pumps, AHUs, CRACs)
• Experience as a general contractor and in vendor management (RFPs, bidding, change orders, quality control, RFI/submittal tracking) for construction and project execution
• Experience hiring, developing, and managing high-performing technical teams
• Experience using data and metrics to drive improvements

Responsibilities

• Team management of experienced Facility Managers leading Engineers and Technicians; recruitment, coaching, mentoring, performance reviews, and rotation management
• Define strategy to improve efficiency and productivity of 24x7 operations
• Manage the global yearly operating budget: CAPEX and OPEX
• Ensure all operational KPIs and metrics are measured and met
• Drive innovation and automation within Data Center Engineering Operations
• Challenge service quality and continuously improve customer experience
• Manage large-scale events in Data Centers (crises, outages)
• Manage vendor performance
• Ensure Data Centers comply with security policies and procedures

Skills

Team management

Vendor management

Construction project execution

Data center operations

Budget management

Leadership

Education

Bachelor's degree in Electrical Engineering or related

Job description

Job ID: 10602386 | Amazon Data Services, Inc.

Amazon Web Services is a fast-paced technology company and a leader in the world of Data Centers. We are looking for proven Data Center Facilities Senior Manager with solid experience in people management and scaling teams. The DCEO Cluster Manager will drive the vision for the Data Center Engineering Operations team in IAD Bull Run.

We are looking for an inspiring leader capable of driving experienced managers. The ideal candidate would have a background in Facility and Critical Operations, Data Centers or worked for the industrial manufacturing domain (aircraft, automobiles, consumer electronics, heavy machinery... list not exhaustive) or Military.

The company's infrastructure consists of various custom built and off-the-shelf applications operating on a variety of platforms and other major technologies. The successful candidate will have experience managing a team of 60+ people on a 24/7 rotating shift across multiple Data Centers. They should be familiar with Problem Change & Incident Management, creating & tracking expenditure, continuous design and implementing new mechanisms. The role includes mentoring, developing and growing people in all levels, supporting Infrastructure projects and proposing technical solutions that are scalable.

Key job responsibilities

• Team management of experienced Facility Managers leading Engineers and Technicians. This includes recruitment / people development through coaching and mentoring / performance review / rotation management.
• Define the strategy to improve the efficiency and productivity of day to day 24x7 Operation.
• Manage effectively the global yearly operating budget: CAPEX (technical equipment, infrastructure development), OPEX (cost of personnel, service provision, consumables and team events)
• Ensure all operational KPIs and Metrics are consistent, being measured and met inside AWS Data Centers.
• Drive innovation and automation within Data Center Engineering Operations.
• Challenge the quality and quantity of services being provided by the Data Center Engineering Operations team and continuously strive to improve our Customer Experience.
• Management of large-scale events in the Data Centers (crisis situations: thermal or power events, networking issues, etc..)
• Manage Vendor performance.
• Ensure Data Centers are compliant with all relevant security policies and procedures.

Basic Qualifications

• 2+ years of management experience
• 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
• Experience as a general contractor and in vendor management (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution
• Experience hiring, developing, and managing high-performing technical teams
• Experience using data and metrics to drive improvements

Preferred Qualifications

• Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, and OSHA
• Experience owning the operation of a mission-critical team or product
• Experience with large-scale technical operations or large-scale compute farms
• Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, VA, ASHBURN - 153,200.00 - 254,500.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.