DCEO Chief Engineer, ADC InfraOps DCEO

Amazon Web Services (AWS); Hilliard (OH); On-site; USD 96,000 - 166,000; Full time

Job summary

Amazon Data Services, Inc. in the United States is seeking a Data Center Chief Engineer to oversee mechanical and electrical systems, lead maintenance, and drive efficiency in AWS data centers.

The role requires managing vendor relationships and guiding engineering teams, ensuring uptime and safe operations. Candidates must have strong experience in data center operations, be a US citizen, and hold Top Secret clearance with SCI eligibility.

Qualifications

• 3+ years of vendor management experience.
• 4+ years of data center or other critical environment experience.
• 5+ years of data center engineering or operations experience.
• 5+ years of Microsoft Office including Outlook, Word, and Excel.
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.

Responsibilities

• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.
• Operate independently with limited direct management.
• Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed.
• Perform root cause analysis of equipment failures.
• Troubleshoot and report facility and data center-level events within internal SLA.
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Provide training and guidance to Engineering Operations Technicians.

Skills

Vendor management

Data center operations

Education

Bachelor's degree in Electrical or Mechanical Engineering or related field

Tools

Microsoft Office (Outlook, Word, Excel)

Electrical Journeyman License

DC II / DC III license

Job description

Description

Amazon is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's Mechanical, Electrical, and Plumbing systems (MEP) operate at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site’s Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Also expected from the CE is the ability to manage small-to-medium large impact projects from conception to completion. These projects can involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities. The CE directs, trains and supports EOT’s in their role of providing hands‑on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment‑specific training exercises is also expected. This equipment includes, but is not limited to, stand‑by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.

Responsibilities

• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.
• Operate independently with limited direct management
• Act as an escalation point for all facilities‑related issues within the data center, escalating to the Data Center Facility Manager as needed
• Perform root cause analysis of equipment failures
• Troubleshoot and report of facility and data sever‑level events within internal SLA
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
• Provide training and guidance to Engineering Operations Technicians
• Ensure all safety procedures are adhered to by vendor and Amazon staff
• Ensure all security procedures are adhered to by vendor and Amazon staff
• Utilize internal CMMS to manage building workflows
• Communicate complex technical information to a non‑technical audience
• Regularly utilize Microsoft Office suite (Outlook, Excel, PPT, Word) and other computer programs such as PDF, QUIP, and other dashboards and scheduling tooling.
• Instruct others on scheduling, ticketing, and provide mentorship in developing solutions.

Physical Requirements

• Walk job sites in uneven terrain
• Work at heights and from ladders
• Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more
• Coordinate body movements when using tools or equipment
• Reach and stretch to position equipment and fixtures while maintaining balance
• Bend or twist the body into unusual positions while working
• Perform physical tasks all day without becoming overly tired
• Use hands to manipulate small wires and objects
• Push or pull heavy objects into position
• Work in a noisy environment
• Work at depths, such as under raised floors

This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility.

Basic Qualifications

• 3+ years of vendor management experience
• 4+ years of relevant work in a data center or other critical environment experience
• 5+ years of data center engineering or operations experience
• 5+ years of Microsoft Office including Outlook, Word, and Excel experience
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Experience in vendor management
• Experience in a data center or other critical environment
• Experience in data center engineering or operations
• Experience with Microsoft Office including Outlook, Word, and Excel

Preferred Qualifications

• 3+ years of construction or project management experience
• Electrical or mechanical Journeyman License
• operating engineering license such as DC II, DC III, or equivalent
• Experience in construction or project management

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, OH, Hilliard - 96,000.00 - 166,300.00 USD annually

Company - Amazon Data Services, Inc.

Job ID: A10537374