DC Warehouse Manager

BJ's Wholesale Club, Inc.; Commercial Point (OH); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s Membership

Paid time off

Health benefits

401(k)

Stock purchase plan

Job summary

BJ’s Wholesale Club, Inc. is seeking a Warehouse Manager to lead distribution center operations, ensuring safe, efficient, and accurate merchandise flow.

You will oversee multiple functional areas, drive productivity, and maintain regulatory compliance across the operation. The role requires frontline leadership, experience with warehouse systems, and a focus on continuous improvement to support service, safety, and financial performance.

Qualifications

• 3-5 years of warehouse, distribution, retail, or supply chain operations experience with leadership responsibility.
• Experience in ambient, automated, cross-dock, or perishable distribution environments preferred.
• Strong knowledge of inventory control, safety, and operational metrics.

Responsibilities

• Direct day-to-day operations within assigned functional area(s) including receiving, put-away, storage, replenishment, picking, and shipping.
• Lead continuous improvement initiatives using Lean, Six Sigma, or other operational excellence methods.
• Plan, schedule, and optimize labor to meet volume demands while controlling costs.
• Monitor KPIs and drive improvements across safety, quality, productivity, and service.
• Ensure proper execution of receiving and shipping processes with documentation and audit readiness.
• Collaborate with Quality, Loss Prevention, Transportation, and Maintenance teams to ensure reliability.

Skills

Leadership

WMS experience

Analytical skills

Communication

Lean/Six Sigma

Tools

WMS

AS/RS

MHE

Job description

Why You’ll Love Working at BJ’s

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. Here’s just some of what you can look forward to:

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• * Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• * Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• * 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• * Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.
• * Eligibility requirements vary by position.

The Warehouse Manager is responsible for directing and managing assigned areas of distribution center operations to ensure the safe, efficient, and accurate flow of merchandise. Based on operational needs and shift assignment, this role leads one or more designated functional areas, which may include inbound receiving, put-away, replenishment, storage, order fulfillment, cross-dock operations, inventory management, yard coordination, or shipping execution. Managers may rotate between operational areas over time to support business needs but are typically responsible for a designated functional area during their assigned shift. This position operates across ambient, semi-automated/automated, and perishable environments, requiring adaptability to varying operational processes, temperature-controlled conditions, and regulatory requirements. The role is focused on frontline operational execution, team leadership, and continuous improvement to support service, safety, and financial performance.

Key Responsibilities

• Maintain a safe, organized, and high-performance work environment.
• Ensure compliance with safety, regulatory, and operational standards including OSHA, GMP, SQF, HACCP, and COOL (as applicable).
• Direct day‑to‑day operations within assigned functional area(s), which may include receiving, unloading, put‑away, storage, replenishment, cross‑dock flow, picking, pallet operations, yard movement, inventory management, or shipping execution.
• Execute operational plans within assigned functional area(s) to ensure the accurate, timely flow of merchandise and achievement of service level agreements.
• Ensure asset integrity through proper handling, staging, verification, and shipment of merchandise while minimizing damage and shrink.
• Monitor and manage inventory handling practices, including rotation (FIFO/FEFO), quality control, and discrepancy resolution, as applicable to assigned operations.
• Plan, schedule, and optimize labor to align with volume demands while controlling costs and improving productivity.
• Monitor performance through KPIs and operational metrics; analyze data to identify gaps, drive decisions, and implement improvements.
• Identify, troubleshoot, and resolve operational issues impacting throughput, service, quality, or safety.
• Ensure proper execution of receiving and shipping processes, including documentation, verification, audit readiness, and adherence to company policies and vendor requirements, as applicable to assigned area(s).
• Oversee cross‑dock and high‑velocity product flow, when assigned, to maximize throughput and reduce dwell time.
• Ensure effective utilization and performance of warehouse systems (WMS), automation systems (e.g., ASRS), and material handling equipment (MHE).
• Partner with Quality, Food Safety, Loss Prevention, Transportation, and Maintenance teams to ensure compliance, audit readiness, and operational reliability.
• Support budget execution, cost control, and resource planning for assigned operational area(s).
• Lead continuous improvement initiatives using Lean, Six Sigma, or other operational excellence methodologies.
• Lead, coach, and develop supervisors and frontline team members; ensure consistent application of policies, training, and performance management practices.
• Partner with Human Resources on staffing, onboarding, performance management, and corrective actions.
• Ensure accurate reporting, documentation, and compliance with audit and regulatory requirements.
• Collaborate with cross‑functional partners to support operational goals and customer expectations.
• Perform additional duties and provide cross‑functional operational support as needed.

Leadership Capabilities / Qualities

• People Leadership & Development - Builds strong, engaged teams through coaching, feedback, and development of supervisors and associates.
• Clear Communication & Alignment - Establishes clear expectations and ensures alignment across teams and shifts.
• Accountability & Execution Ownership - Drives performance by holding teams accountable to KPIs, operational standards, and commitments.
• Decision-Making Under Pressure - Makes sound decisions in fast‑paced, high‑volume environments.
• Change Leadership & Adaptability - Supports and drives adoption of process, system, and operational changes.
• Influence & Cross‑Functional Partnership - Builds credibility and strong relationships across departments and stakeholders.
• Results-Oriented Mindset - Focuses on improving safety, quality, productivity, service, and cost outcomes.

Qualifications

• Education and/or experience in business, Supply Chain, Logistics, or a related field preferred, with 3-5 years of warehouse, distribution, retail, or supply chain operations experience, including leadership responsibility.
• Experience in ambient, automated, cross‑dock, or perishable distribution environments preferred.
• Demonstrated experience managing a diverse team in high‑volume fast‑paced operations.
• Working knowledge of Warehouse Management Systems (WMS); familiarity with Transportation Management Systems (TMS) and warehouse automation systems preferred.
• Understanding of inventory control, warehouse operations, and product flow management.
• Knowledge of OSHA compliance; familiarity with GMP, SQF, HACCP, and food safety practices preferred.
• Experience with Lean, Six Sigma, or other continuous improvement methodologies preferred.
• Strong analytical, problem‑solving, planning, and organizational skills.
• Effective communication and interpersonal skills with the ability to influence across all organizational levels.
• Proficiency in Microsoft Office Suite and warehouse management systems.

Physical Demands

Occasionally lift up to 50 lbs., occasional heavier lifting with assistance. Prolonged standing, walking, bending, reaching, and twisting for up to 10-12 hours. Frequent movement throughout warehouse environments on hard surfaces. Exposure to ambient, refrigerated, and frozen environments (temperatures as low as -20°F). Ability to work flexible schedules, including nights, weekends, holidays, and extended hours as business needs require. Required to comply with all PPE requirements for the assigned building or work area, including wearing steel-toe footwear, safety glasses, gloves, and any other required personal protective equipment (PPE).

Work Environment & Additional Requirements

May be exposed to food products and allergens in perishable distribution environments. Must comply with all company policies, procedures, and applicable regulatory requirements. May require limited travel (up to approximately 10%). In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $75,500.00. We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.

Who We Are

BJ’s Wholesale Club is driven by a powerful purpose: we take care of the families who depend on us. More than 8 million members rely on us for unbeatable value and convenience. Headquartered in Marlborough, Massachusetts, BJ’s is a leading membership warehouse club with over 250 clubs, nearly 200 BJ’s Gas® stations and eight distribution centers across 21 states - and growing. BJ’s offers the highest‑quality fresh produce, meat, deli and bakery items as well as apparel, electronics, home goods and more - all at unbeatable value. Our members shop how and when they want, whether it’s in our clubs, online or with curbside pickup.