DC Ops Manager

ULTA Beauty; Jacksonville (FL); On-site; USD 66,200 - 110,200; Full time

Benefits offered by this job

Health insurance

Paid time off

Dental benefits

Vision benefits

Job summary

ULTA Beauty in Jacksonville, Florida, is seeking a DC Operations Manager to lead cross-functional teams, ensure operational excellence, and drive service quality in retail and E-Commerce. The ideal candidate will have strong leadership skills, a high-energy personality, and experience in distribution operations. This full-time role includes a competitive salary range of $66,200 to $110,200 annually and offers health, dental, and vision benefits, as well as paid time off.

Qualifications

• High-energy, driven professional with experience in distribution and E-Commerce operations.
• Ability to lead cross-functional teams effectively.
• Excellent organizational skills, capable of multi-tasking.

Responsibilities

• Lead and manage operational upgrades for service excellence.
• Facilitate process changes and measure their impact.
• Collaborate to launch new initiatives and monitor performance.

Skills

Leadership

Analytical skills

Project management

Team building

Communication

Education

Bachelor's degree

Tools

MS Office

WMS Application

Job description

OVERVIEW

Experience operational excellence. Real investment in personal and professional development. And an ability to make real and beneficial change. The Distribution Centers at Ulta Beauty are a place where lived values meet next‑generation advancements to create competitive advantage few can match.

If you want to learn in a supportive and ever‑evolving environment. If you value managers who aren’t afraid to lead by rolling up their sleeves. If you seek stability, growth opportunities and the rewards that come with industry leadership, apply your talents and passions in ways that take us to even greater heights.

THE IMPACT YOU CAN HAVE

The DC Operations Manager at Ulta Beauty leads cross‑functional teams of non‑exempt associates to improve processes, achieve financial and operational excellence and deliver superior returns for retail, operational and service‑related industry and E‑Commerce functions. You will have primary responsibility for managing and implementing operational upgrades while maximizing all aspects of people, process and performance to achieve service excellence. The ability to partner cross‑functionally and influence across all levels of the organization is essential to success in this role.

RESPONSIBILITIES

You will accomplish all of these goals by:

• Championing/modeling Ulta Beauty’s mission, vision and values
• Influencing accountability to plan, execute and achieve objectives that align with company strategy for growth and profit
• Identifying patterns and anticipating business needs that will drive performance
• Delivering efficient and effective solutions that meet the constraints of time, cost and scope
• Identifying strategic trade‑offs between store labor, inventory availability and upstream expenses
• Measuring the effect of process changes and accurately quantifying the impact
• Collaborating cross‑functionally to launch new initiatives and track/analyze performance
• Raising awareness of process change impacts throughout the enterprise
• Facilitating proactive change management to all levels of the organization impacted by project rollouts
• Influencing key stakeholders to achieve results in an autonomous manner
• Determines the most efficient sequence of operations and workflow and recommending methods for maximum asset/people utilization
• Recommending methods for improving associate efficiency and reducing waste of time and effort (e.g., restructuring job duties, reorganizing workflow, job setup and related)
• Participating in training and testing for new systems and processes as part of implementation plan
• Leading/executing best practices to promote associate engagement and enablement
• Partnering with leadership to build culture action plans that best align to our people strategies and business initiatives
• Identifying ways to build/implement talent capabilities at all levels while identifying opportunities for training and development
• Planning and driving operational non‑exempt staffing needs
• Leading building‑wide performance management plans in partnership with leadership team
• Participating in talent calibration, culture survey action planning, goal setting and rollout, performance review consultation, and IDP creation/execution

THE ESSENTIALS FOR SUCCESS

Qualified candidates will be high‑energy and driven professionals who possess strong leadership/team building skills and demonstrated knowledge of distribution and E‑Commerce operations in a retail environment. Additional requirements include:

• The ability to lead cross‑functional teams with diverse goals and responsibilities
• Demonstrated skill in driving initiatives related to teams, projects and quality
• Excellent analytical and organizational skills, to include trouble‑shooting, prioritizing and multi‑tasking
• The ability to quickly learn business processes outside one’s area of expertise
• Nimbleness, with the innovation to apply process improvement initiatives
• Strong computer skills (specifically, MS Office, WMS Application)
• A Bachelor’s degree is preferred, but not required

ESSENTIAL FUNCTIONS

• Work rotational, 24/7 on‑call to support the operation at all hours
• Work a flexible, full‑time schedule, to include days, evenings, weekends and holidays
• Travel, including overnight stays
• Stand or sit for long periods of time
• Accept exposure to distribution center conditions, which may include loud noises, variable temperatures, a dusty environment and strong scents related to cosmetics or fragrance
• Visit stores to develop an understanding of the store experience and collaborate with field partners

The pay range for this position is $66,200.00 - $110,200.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to, relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs.

Full‑time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part‑time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.