Daytime Team Member

Potbelly; Oak Brook (IL); On-site; USD 21,008 - 21,697; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Time Off

Flexible Work Schedule

Retirement Savings 401(k) with company

Commuter Benefit Program

Job summary

Potbelly Sandwich Shop is hiring team members to deliver friendly, fast service in a busy kitchen environment in Oak Brook, IL. You will help open the shop, prepare sandwiches and other items, and serve customers with energy and a positive attitude.

The role requires at least 16 years old, strong communication, the ability to stand for long periods, and familiarity with food safety rules within 30 days of employment. Competitive pay and benefits are offered.

Qualifications

• Friendly, customer-first mindset for fast-paced service.
• Strong verbal and written communication skills.
• Ability to work in a bustling kitchen environment; knife skills a plus.

Responsibilities

• Operate multiple stations (load, dress, shakes, cash, prep, front) as directed.
• Follow health and safety standards for food, cleanliness and safety.
• Restock food line, chips and cooler; prepare quality finished products.
• Handle cashier duties and cash handling procedures.
• Assist with delivery/catering/pickup orders by phone; resolve issues.

Skills

Customer focus

Clear communication

Team player

Stamina

Food safety awareness

Education

Food safety certification

Job description

PAY TRANSPARENCY: earn between $15.25 and $15.75 plus digital tips!*

Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah we've got the best. Ready to join our growing Potbelly Nation?

A Potbelly Associate's job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment.

What's In It For You**:

• Competitive pay!
• Medical, Dental & Vision Insurance
• Domestic Partnership Benefits
• Paid Parental Leave
• FSA and HSA with Employer Contribution
• Commuter Benefit Program
• Retirement Savings 401(k) with company match
• Employee Assistance Program
• Paid Time Off
• Discount Program
• Flexible Work Schedule
• Career growth opportunities

**If hired, you must meet and maintain all eligibility requirements to qualify

Schedule:

We're hiring Team Members available for morning and day shifts ranging from 8am-4pm. Join our team to help open the shop, prep food, and serve customers, plus start the energy & good vibes early! You don't need to be available the entire time, but you must have availability within this window.

What you bring to the table:

• you are at least 16 years of age
• A friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment
• You have strong written and verbal communication skills
• Comfortable working in a bustling kitchen environment (knife skills are a big plus!)
• You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
• You're a team player
• You're able to stand/walk a minimum of 3 hours or as needed
• You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally
• Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.

Job Duties and Functions:

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness and safety
• Restock food line, chips and cooler
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
• If 18 or older, use of the automatic slicer to prep food items
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash
• Operate cash register: handle, balance and follow all cash handling procedures
• Effectively handle customer complaints/issues
• Takes delivery/catering/pickup orders over the phone
• Other duties as assigned

Disclaimers

*Potbelly cannot make guarantees about tip earnings*

At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status or any other basis protected by applicable federal, state or local law.

Application Deadline: Applications must be submitted by [8/24/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.