Daytime Team Member

Potbelly Sandwich Works; Oak Brook (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Dental & Vision insurance

Paid parental leave

HSA/FSA with employer contribution

401(k) with company match

Commuter benefits

Paid time off

Discount program

Flexible schedule

Career growth opportunities

Job summary

Potbelly Sandwich Works is seeking Team Members to provide fast, friendly service and deliver a quality, consistent product. You will work across stations, assist customers, and maintain a clean, inviting shop in a lively environment.

Ideal candidates are at least 16, with strong communication skills, able to thrive in a bustling kitchen, and capable of standing for long periods and lifting up to 50 pounds. IL employees must obtain food safety certification within 30 days of employment.

Qualifications

• At least 16 years old.
• Friendly, customer-first mindset for fast-paced environments.
• Strong written and verbal communication skills.
• Able to stand/walk for extended periods and lift up to 50 lbs.
• Illinois applicants must become food safety certified within 30 days.

Responsibilities

• Interact with customers to provide fast, friendly service.
• Prepare sandwiches, salads, soups, and desserts efficiently and hygienically.
• Operate cash register and balance cash handling procedures.
• Restock food line and maintain cleanliness across stations.
• Handle delivery/catering/pickup orders and resolve customer issues.

Skills

Customer service

Communication skills

Team player

Food safety awareness

Job description

PAY TRANSPARENCY: earn between $15.25 and $15.75 plus digital tips!* Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?

A Potbelly Associate’s job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment.

What's In It For You**:

• Competitive pay!
• Medical, Dental & Vision Insurance
• Domestic Partnership Benefits
• Paid Parental Leave
• FSA and HSA with Employer Contribution
• Commuter Benefit Program
• Retirement Savings 401(k) with company match
• Employee Assistance Program
• Paid Time Off
• Discount Program
• Flexible Work Schedule
• Career growth opportunities
• If hired, you must meet and maintain all eligibility requirements to qualify**

Schedule

We're hiring Team Members available for morning and day shifts ranging from 8am-4pm. Join our team to help open the shop, prep food, and serve customers, plus start the energy & good vibes early! You don't need to be available the entire time, but you must have availability within this window.

What You Bring To The Table

• you are at least 16 years of age
• A friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment
• You have strong written and verbal communication skills
• Comfortable working in a bustling kitchen environment (knife skills are a big plus!)
• You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
• You're a team player
• You're able to stand/walk a minimum of 3 hours or as needed
• You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally
• Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.

Job Duties And Functions

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness and safety
• Restock food line, chips and cooler
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
• If 18 or older, use of the automatic slicer to prep food items
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash
• Operate cash register: handle, balance and follow all cash handling procedures
• Effectively handle customer complaints/issues
• Takes delivery/catering/pickup orders over the phone
• Other duties as assigned

Disclaimers

• Potbelly cannot make guarantees about tip earnings*

At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.

Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process.

If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact [e-mail].

Application Deadline: Applications must be submitted by [11/17/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.