Daytime Front Desk: Guest Experience Specialist

Holiday Inn Express & Suites; Asheville (NC); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Employee discount

PTO after 1 year (part-time)

Free parking

Mental health support

Job summary

The Holiday Inn Express & Suites at the Asheville Outlets is seeking a Front Desk team member to work day and evening shifts. You will deliver exceptional guest service, handle check-ins and transactions, and help ensure a smooth guest experience across our Asheville property.

We offer competitive hourly pay, benefits such as an employee discount, parking, and a supportive workplace culture that encourages growth within our team in North Carolina.

Qualifications

• Friendly and outgoing demeanor suitable for guest interaction.
• Proven customer-service skills and a helpful attitude.
• Basic computer software knowledge for check-ins and transactions.
• Strong attention to detail and solid organizational skills.
• Basic math and cash-handling abilities for cash register use.

Responsibilities

• Provide exceptional guest service during your shift.
• Ensure accurate financial transactions and cash handling.
• Contribute to smooth daily hotel operations and guest satisfaction.
• Demonstrate self-motivation, organization, and attention to detail.

Skills

Friendly and outgoing

Customer service skills

Computer software knowledge

Attention to detail

Cash-handling skills

Job description

The Holiday Inn Express & Suites at the Asheville Outlets is seeking a Front Desk team member to work day and evening shifts. You will deliver exceptional guest service, handle check-ins and transactions, and help ensure a smooth guest experience across our Asheville property.

We offer competitive hourly pay, benefits such as an employee discount, parking, and a supportive workplace culture that encourages growth within our team in North Carolina.