Daytime Customer Experience Associate | Flexible Hours

Chick-fil-A; Crystal Lake (IL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Flexible scheduling

Scholarship opportunities

Insurance and 401K opportunities

Competitive pay

Employee meals

Job summary

Chick-fil-A in Crystal Lake, IL is seeking daytime Team Members to support fast-paced dining operations. Roles can be full-time or part-time with shifts between 6AM and 4PM, including partial shifts.

The team emphasizes hospitality, accuracy, and a positive guest experience. Responsibilities include greeting guests, taking orders, promoting menu items, and maintaining high standards of quality and cleanliness.

Qualifications

• Ability to handle multiple tasks in a fast-paced environment.
• Strong customer service orientation and guest interaction skills.
• Able to communicate effectively with guests and team members.
• Reliable attendance, punctuality, and teamwork.
• Willingness to learn brand products and promotions.

Responsibilities

• Greeting and serving guests with enthusiasm and hospitality.
• Taking orders accurately and making changes as needed.
• Demonstrating knowledge of Chick-fil-A products and promotions.
• Resolving guest complaints promptly and professionally.
• Maintaining product quality and consistency.
• Supporting opening and/or closing procedures as needed.
• Communicating clearly between front counter and kitchen staff.
• Adhering to sanitation and safety procedures.

Skills

Customer service

Teamwork

Communication

Positive attitude

Job description

Chick-fil-A in Crystal Lake, IL is seeking daytime Team Members to support fast-paced dining operations. Roles can be full-time or part-time with shifts between 6AM and 4PM, including partial shifts.

The team emphasizes hospitality, accuracy, and a positive guest experience. Responsibilities include greeting guests, taking orders, promoting menu items, and maintaining high standards of quality and cleanliness.