Daytime Crisis Worker

NORTHEAST COUNSELING SERVICES; Nanticoke (Luzerne County); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance at no cost to the emp

Life Insurance

Employer funded 401k

Paid Annual, Sick, and Personal Leave

8 paid holidays

Voluntary AFLAC options

Professional enhancement opportunities

Discounted rates at Odyssey Fitness

Job summary

NORTHEAST COUNSELING SERVICES is seeking a full-time Walk-In Crisis Worker to provide in-person and phone-based assessment, intervention, and support for individuals experiencing psychiatric emergencies across age groups. You will work within a multidisciplinary crisis team to evaluate, coordinate care, engage support systems, and connect clients to community resources.

The role requires the ability to work in high-stress environments, maintain safety protocols, complete clinical documentation,

Qualifications

• Master's degree in Social Work, Psychology, Rehabilitation, Activity Therapies, Counseling, Education or related fields with 3 years MH direct care experience.
• Bachelor's degree with major coursework in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, education or related field.
• Be a registered nurse (RN).
• HS diploma + 12 college credits in sociology/social welfare/psychology/gerontology or other social science and 2 years MH direct care experience.
• HS diploma or equivalency + 3 years MH direct care experience with prior MH staff role before 01/01/1992.
• HS diploma or equivalency + 1 year experience as consumer advocate or family leader with HS diploma.
• Staff with 5 years' MH supervisory experience before 01/01/1992 are exempted.
• Valid PA Driver's License.

Responsibilities

• Provide in-person and phone-based assessment, intervention, and support for psychiatric emergencies.
• Work as part of a multidisciplinary crisis team to evaluate clients and coordinate care.
• Engage support systems and connect clients to appropriate community resources.
• Maintain clinical documentation and collaborate with internal teams and external resources.

Skills

Verbal communication

Written communication

Crisis Intervention

Education

Master's Degree in Social Work/Related Field

Bachelor's Degree with relevant coursework

Registered Nurse (RN)

HS Diploma + relevant coursework & 2 years MH experience

HS Diploma + 3 years MH direct care experience

HS Diploma or equivalency + advocacy/consumer experience

5+ years MH supervision experience (exempted)

Valid PA Driver's License

Job description

This is a full-time, salaried position with a generous benefit package inclusive of:

• Health insurance
• Dental insurance
• Vision insurance at no cost to the employee
• Life Insurance
• Employer funded 401k, 4% salary equivalent, no match required
• Paid Annual, Sick, and Personal Leave Time
• 8 paid holidays
• Voluntary AFLAC options
• Professional enhancement opportunities
• Discounted rates at Odyssey Fitness

and more!

The Walk-In Crisis Worker provides in-person and phone-based assessment, intervention, and support for individuals experiencing psychiatric emergencies, including adults, children, and adolescents. As part of a multidisciplinary crisis team, this role conducts evaluations, coordinates care, engages support systems, and connects clients with appropriate community resources.

This full-time position requires the ability to work in high-stress, fast-paced environments, maintain safety protocols, complete clinical documentation, and collaborate with internal teams and external resources. A valid driver's license and willingness to travel locally are required.

QUALIFICATIONS/EDUCATION: The position requires an individual to have one of the following:

• A Master's Degree in Social Work, Psychology, Rehabilitation, Activity Therapies, Counseling, Education, or related fields and 3 years of Mental Health direct care experience.
• Have a bachelor's degree with major course work in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, education or a related field.
• Be a registered nurse.
• Have a high school diploma or equivalency and 12 semester credit hours in sociology, social welfare, psychology, gerontology or other social science and 2 years of experience in public or private human services with 1 year of mental health direct care experience.
• Have a high school diploma or equivalency and 3 years of mental health direct care experience in public or private human services with employment as a mental health staff person prior January 1, 1992.
• Be a consumer or a family member who has 1 year of experience as an advocate or leader in a consumers or family group, and has a high school diploma or equivalency.
• Staff persons employed by a provider who have 5 years' experience as a supervisor of mental health services in a mental health agency prior to January 1, 1992, are exempted from this section.
• Valid PA Driver's License

Must possess a working knowledge of the philosophy, concepts, mandates and operations of community health services and other human services agencies. they must have a knowledge of Crisis Intervention techniques and be proficient in writing and verbal communication skills.

Salary

• Starting at $33,000 + experience per year (Bachelor's Level)
• Starting at $39,000 + experience per year (Master's Level)

EOE