Day Shift Pharmacy Clinical Coordinator – Patient Access

MedStar Health; Elkridge (MD); Hybrid; USD 30,000 - 55,000; Full time

Job summary

MedStar Health’s Washington Hospital Center in Elkridge is seeking a Full-Time Pharmacy Technician Clinical Coordinator to join our team. This 40-hour day-shift role supports clinical operations and patient access, offering an opportunity to grow your pharmacy career while delivering compassionate, patient-centered care.

You will coordinate benefits investigation, prior authorization, copay and foundation assistance, onboarding new patients, delivery coordination, and outreach for prescription

Qualifications

• High School Diploma or GED required.
• 3-4 years Pharmacy Technician experience in a retail mail order or specialty pharmacy required.
• 1-2 years Customer service or equivalent experience preferred.
• MD Pharmacy Technician licensure or registration as required by the State of Maryland required upon hire.
• National pharmacy technician license (PTCB or ExCPT) required upon hire.

Responsibilities

• Fosters strong relationships with healthcare providers including physicians, nurses, pharmacists and payors to facilitate efficient communication and coordination of care.
• Proactively tracks patient refills coming due, proposes orders to providers, escalates clinical issues to a pharmacist as required, performs outreach to patients to ensure coordination of all aspects of medication management.
• Researches options for copay / foundation assistance, drug replacement services, and patient financial counseling; facilitates enrollment and / or connects patients to available resources.
• Proactively tracks and (re)completes prior authorization and patient assistance enrollments that are due to expire.
• Performs patient onboarding benefits investigation, order entry, and delivery coordination activities.
• Ensures patients are equipped with resources (clinical/financial/educational) to maintain adherence to their medication action plan.

Education

High School Diploma or GED

Job description

MedStar Health’s Washington Hospital Center in Elkridge is seeking a Full-Time Pharmacy Technician Clinical Coordinator to join our team. This 40-hour day-shift role supports clinical operations and patient access, offering an opportunity to grow your pharmacy career while delivering compassionate, patient-centered care.

You will coordinate benefits investigation, prior authorization, copay and foundation assistance, onboarding new patients, delivery coordination, and outreach for prescription