Day Program Lead Staff

Kaizen Lab Inc.; Torrington (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Kaizen Lab Inc. seeks a Lead Staff to support the Program Coordinator and Program Manager in administering the DDS Day Program in Torrington, CT. The role requires strong DDS program understanding, organizational skills, and the ability to lead teams in structured settings with developmentally disabled adults.

The position involves coordinating daily operations, staffing, transportation, documentation, meetings, and safety compliance while ensuring high-quality support and timely data reporting.

Qualifications

• Education: High School diploma or GED and related experience preferred.
• Knowledge of DDS systems and requirements.
• Ability to interact with individuals with intellectual disabilities.
• Proficiency with standard MS Office applications (Word, Excel, Outlook).
• Valid Driver's License and reliable transportation.

Responsibilities

• Assist the Program Coordinator with daily operations of day support programming and operations.
• Complete daily staffing schedules and transportation assignments.
• Display effective communication with internal and external stakeholders.
• Attend mandatory DDS meetings in compliance with guidelines.
• Provide transportation when necessary.
• Assist Direct Care Staff in daily job responsibilities.
• Ensure all documentation is up-to-date and filed timely weekly.
• Track, gather and prepare individual data for quality assurance reviews.
• Maintain safety standards for facility and agency vehicles; report findings.
• Facilitate completion of daily documentation for individuals served.
• Ensure staff are trained on individuals and protocols.
• Track petty cash expenditures daily where applicable.
• Foster teamwork and encourage productive work environment.
• Seek supervision when needed and attend meetings as directed.
• Respond calmly to crisis and emergencies as directed.
• Adhere to CPM and DDS policy and procedures.

Skills

DDS knowledge

Staff leadership

Communication skills

Problem solving

Transportation coordination

Education

High School diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

The primary responsibility of the Lead Staff is to support the Program Coordinator Program Manager in the overall administration of the DDS Day Program. The position requires strong understanding of DDS program requirements, organizational skills, proficient problem-solving capacities, an ability to lead team efforts, and the capacity to work with developmentally disabled adults in structured settings.

Duties and Responsibilities

• Assist the Program Coordinator with daily operations of day support programming and operations.
• Complete daily staffing schedules and transportation assignments.
• Display effective communication with internal and external stakeholders as needed.
• Attend mandatory DDS meetings in compliance with DDS and CPM guidelines.
• Provide transportation when necessary.
• Assist Direct Care Staff in daily job responsibilities.
• Ensure all documentation is up-to-date and filed timely on a weekly basis.
• Track, gather and prepare individual data monthly for quality assurance reviews.
• Work with staff to ensure the safety standards are maintained at the facility and agency vehicles, reporting any findings to supervisor.
• Facilitate the completion of all documentation related to individuals serviced each day.
• Ensure all staff are proficiently in-serviced on individuals, PCP’s, BSP’s, protocols, etc.
• Track and document petty cash expenditures daily (where applicable).
• Facilitate teamwork and encourage innovative strategies to foster a productive work environment daily.
• Seek appropriate supervision and guidance when needed.
• Attend meetings and events as directed.
• Effectively respond to crisis and emergency situations with a calm and reasoned response as necessary or directed by Supervisor or other member of the management team.
• Adhere to CPM and DDS policy and procedures or reporting all incidents to guardians, Coordinator, DDS team, CPM management.
• Other duties as assigned.

Qualifications

• Education – High School diploma or GED and 2 years field related experience.
• Knowledge of DDS systems.
• Ability to interact with people with intellectual disabilities.
• Knowledge of basic computer technology and software applications such as Microsoft Word, Excel and Outlook.
• Valid Driver's License and reliable transportation.