Day Porter

UG2; Boston (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

UG2 in Boston is seeking a Day Porter to provide touch-up cleaning in high-visibility areas and handle client requests. You will maintain lobbies, restrooms, corridors, and elevators, with occasional tasks like snow shoveling and light landscaping as directed.

The ideal candidate has at least six months of customer service or facility services experience, strong communication, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment. This is an on-site role.

Qualifications

• Six months or more of related customer service and/or facility services experience.
• Good communication and interpersonal skills.
• Good client/customer service skills.
• Ability to prioritize multiple tasks.
• Attention to detail.
• Floor care experience is a plus.

Responsibilities

• Patrols exterior grounds for litter; sweeps walks and empties exterior trash as required.
• Maintains building lobbies and entrances in continuously acceptable condition, including spot washing door glass, policing floors for litter, spot mopping spillage and wet weather tracking, spot cleaning walls and architectural trim, removing trash, and emptying ash trays.
• Maintains rest rooms in continuously serviceable condition, including rinsing sinks, drying counters, restocking paper and supplies, spot mopping spillage, spot washing mirrors, policing floors for litter, and cleaning toilets and seats as required.
• Maintains public corridors and stairways in continuously serviceable condition, including policing for litter, spot cleaning doors, removal of spillage on carpets and hard flooring, and cleaning drinking fountains.
• Maintains elevators in continuously, serviceable condition, including cleaning floors and removing spots from cabs and doors.
• Provides service, as required, in executive areas.
• Removes trash from high volume areas such as lunchrooms and conference rooms.
• Completes additional tasks at the request of the property or facility manager, including shoveling snow and applying deicer to entrances and stairs, furniture set ups for special functions, re-lamping of light fixtures, shredding, sorting, or bailing trash, and light landscaping.
• Other routine maintenance duties as assigned.

Skills

Good communication

Interpersonal skills

Customer service

Attention to detail

Multitasking

Facility services

Job description

The Day Porter is responsible for providing touch-up cleaning in high visibility and/or high traffic areas, and completes special assignments at the client's requests.

Job Responsibilities

• Patrols exterior grounds for litter; sweeps walks and empties exterior trash as required.
• Maintains building lobbies and entrances in continuously acceptable condition, including spot washing door glass, policing floors for litter, spot mopping spillage and wet weather tracking, spot cleaning walls and architectural trim, removing trash, and emptying ash trays.
• Maintains rest rooms in continuously serviceable condition, including rinsing sinks, drying counters, restocking paper and supplies, spot mopping spillage, spot washing mirrors, policing floors for litter, and cleaning toilets and seats as required.
• Maintains public corridors and stairways in continuously serviceable condition, including policing for litter, spot cleaning doors, removal of spillage on carpets and hard flooring, and cleaning drinking fountains.
• Maintains elevators in continuously, serviceable condition, including cleaning floors and removing spots from cabs and doors.
• Provides service, as required, in executive areas.
• Removes trash from high volume areas such as lunchrooms and conference rooms.
• Completes additional tasks at the request of the property or facility manager, including shoveling snow and applying deicer to entrances and stairs, furniture set ups for special functions, re-lamping of light fixtures, shredding, sorting, or bailing trash, and light landscaping.
• Other routine maintenance duties as assigned.

Key Interactions

• Engage with leaders and stakeholders.
• Engage with customers, visitors and clients.
• Collaborate with other employees.

Requirements (Knowledge, Abilities, Skills, And Education And/or Experience)

• Six months or more of related customer service and/or facility services related experience.
• Floor care experience is a plus.
• Good communication and interpersonal skills.
• Good client/customer service skills.
• Ability to prioritize multiple tasks.
• Attention to detail.

Working Conditions And/or Physical Requirements

• Ability to lift up to 50 pounds.
• Attention to detail, organization skills, and the ability to work in various physical positions, including standing, sitting, walking, bending and repetitive movement.

About UG2

Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. At UG2, we set the standard in facility services through our relentless pursuit of innovation and excellence. We take pride in exceeding client expectations and fostering a culture of continuous improvement. Every team member is integral in shaping our strategy and driving our mission. By embodying our commitment to service excellence, they directly contribute to UG2's growth and our reputation for delivering unparalleled results in a client-focused industry.