Day Matron

UG2; West Palm Beach (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

UG2 seeks a Day Matron to uphold cleanliness, organization, and guest experience across facilities. You will maintain restrooms, common areas, and meeting spaces, ensuring a welcoming, polished environment for employees, clients, and visitors.

In this role, you will work closely with management to address spills, supplies, and maintenance needs, while presenting a professional image consistent with UG2's standards.

Qualifications

• Clear English communication with customers and leadership.
• Janitorial, hospitality or facilities support experience preferred.
• Strong attention to detail and high cleanliness standards.
• Ability to work independently in a fast-paced environment.
• Professional demeanor and customer-service mindset.
• Ability to stand, walk, and perform cleaning tasks throughout the shift.

Responsibilities

• Restroom care and cleanliness: maintain restrooms in pristine condition and address spills promptly.
• Floor and surface maintenance: keep floors clean and free of debris, monitor high-traffic areas.
• Glass and detail cleaning: clean glass surfaces, mirrors, and doors to be presentation-ready.
• Meeting and event support: clean and reset rooms; respond to turnover needs during events.
• Experience center support: maintain a polished appearance and communicate maintenance needs.

Skills

English communication

Janitorial experience

Attention to detail

Independent work

Professional demeanor

Physical stamina

Job description

The Day Matron will help set the standard for cleanliness, organization, and guest experience from day one. This position is essential to creating a welcoming, polished, and professional environment for employees, clients, and visitors.

Key Responsibilities

• Restroom Care & Cleanliness
  • Maintain restrooms in pristine condition throughout operating hours
  • Perform routine cleaning, restocking of supplies, and spot checks
  • Address spills or cleanliness issues promptly to ensure guest comfort and safety
  • Must be able to service gender-specific restroom facilities in compliance with privacy standards
• Floor & Surface Maintenance
  • Keep all floors clean, polished, and free of debris
  • Monitor high-traffic areas and address issues as they arise
• Glass & Detail Cleaning
  • Regularly monitor and clean glass surfaces to remove fingerprints, smudges, and marks
  • Ensure mirrors, glass walls, and doors remain presentation-ready at all times
• Meeting & Event Support
  • Clean and reset meeting rooms and event spaces before and after use
  • Respond quickly to turnover needs during events or back-to-back meetings
  • Ensure spaces are tidy, welcoming, and ready for the next use
• Experience Center Support
  • Maintain an elevated standard of appearance consistent with a showcase environment
  • Act as a visible steward of cleanliness and professionalism within the space
  • Communicate any maintenance concerns or supply needs to management

Qualifications & Skills

• Ability to clearly communicate in English with customers, colleagues, and leadership
• Previous experience in janitorial, hospitality, or facilities support preferred
• Strong attention to detail and pride in maintaining high standards
• Ability to work independently and proactively in a fast-paced environment
• Professional demeanor and customer-service mindset
• Ability to stand, walk, bend, and perform physical cleaning tasks throughout the shift

About UG2

Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. At UG2, we set the standard in facility services through our relentless pursuit of innovation and excellence. We take pride in exceeding client expectations and fostering a culture of continuous improvement.

Every team member is integral to shaping our strategy and driving our mission. By embodying our commitment to service excellence, they directly contribute to UG2's growth and our reputation for delivering unparalleled results in a client-focused industry.