Day Cleaner

Foxfire Property Management, Inc.; Concord (NH); On-site; USD 32,000 - 42,000; Full time

Job summary

Foxfire Property Management, Inc. seeks a Day Cleaner to maintain a clean, safe, and presentable environment during the day at our Concord, NH sites.

You will perform routine cleaning, restock supplies, and promptly respond to staff or occupant service requests. The role requires at least three years of commercial cleaning experience, strong customer service, and the ability to communicate professionally with management and occupants.

Qualifications

• Minimum of three years’ commercial cleaning experience.
• Ability to read and interpret safety instructions and policies.
• Physical ability to lift up to 50 lbs and pass pre-employment checks.
• Valid driver’s license and ability to travel to sites.
• Strong customer service and professional communication.

Responsibilities

• Perform continuous cleaning and upkeep of common areas
• Maintain cleanliness of entrances, walkways, and exterior grounds
• Restock supplies in restrooms, kitchens, and common areas
• Empty trash and recycling; replace liners
• Respond to spills and cleaning emergencies
• Inspect and maintain cleaning equipment; report repairs
• Provide courteous customer service to occupants and visitors
• Report complaints about service and equipment
• Take corrective action and communicate with management
• Inventory stock to ensure adequate supplies
• Promote Foxfire’s safety expectations and policies
• Work well with a diverse group
• Actively seek other tasks when current work is complete
• Participate in ongoing training

Skills

Customer service

Communication

Problem solving

Quality mindset

Leadership

Job description

Job Summary

The Day cleaner will be responsible for maintaining a clean, safe, and presentable environment throughout the day. This role includes routine cleaning and maintenance tasks, as well as responding to service requests from staff or building occupants.

Essential Duties and Responsibilities

• Perform continuous cleaning and upkeep of common areas such as lobbies, restrooms, break rooms, hallways, and conference rooms.
• Maintain cleanliness and appearance of building entrances, walkways, and exterior grounds (sweeping, removing trash/debris).
• Restock supplies in restrooms, kitchens, and other common areas (soap, paper towels, toilet paper, etc.).
• Empty trash and recycling bins regularly and replace liners.
• Respond promptly to spills, messes, and other cleaning emergencies.
• Inspect and maintain equipment to ensure that it is in proper working order. Report needed repairs to management
• Provide courteous and professional customer service to building occupants and visitors.
• Report complaints about service and equipment to management
• Take proactive corrective action to resolve immediate problems and communicate it with management
• Inventory stock to ensure that supplies and equipment are available in adequate quantities
• Maintain Company safety expectations
• Promote and support Foxfire’s company policies and procedures
• Ability to work well with a diverse group of people.

Additional Duties

• Actively seeks out other tasks when current work is complete
• Perform other duties assigned by client site management
• Participates in ongoing education and training
• Other duties as assigned

Requirements

Essential Behavior Requirements

Customer Service: Displays a professional sense of urgency when communicating and interacting with customers, coworkers and the public in a way that exceeds the customer’s wants and needs. Identifies opportunities to improve and deliver additional value to customer’s experience by presenting creative solutions and innovative ideas to management

Communication: Actively listens to customers, coworkers and the public (viewing the situation from the customer’s perspective) and works together to solve the problem through effective communication.

Problem Solving: Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed.

Quality: Work “product or service” is free of errors and exceeds customer expectations.

Leadership: Shares the Company vision and relates company strategy to the associate’s daily work. Positively communicates goals. Clearly and consistently inspires associates to achieve the highest standards and results. Is professionally disciplined and respectful. Adapts positively to changing situations. Handles criticism well, admits mistakes and makes corrections quickly and willingly.

Minimum Qualifications

Education or Experience - A minimum of three years’ commercial cleaning experience

Language Skills - Must have developed language skills to be able to: read, analyze and interpret common signs, SDS information sheets and warnings, policies and procedures. Ability to communicate effectively and professionally with Facilitech team and with various people at job sites. Ability to effectively communicate needs, repairs, complaints, issues, etc. with management.

Mathematical Skills - Requires mathematical development sufficient to be able to: measure, dilute and mix chemicals per manufacturer’s recommendations. Possess analytical, problem solving and organizational skills.

Reasoning Ability - Must have developed reasoning skills to be able to: define and solve practical problems and deal with various situations where only limited standardization exists. Ability to interpret a variety of instructions in written, oral, diagram or schedule form.

Physical Requirements

• Non-slip safety shoes are recommended
• Ability to pass physical exam, lift test, pre-employment drug test and background check
• Possession of valid driver’s license and driving record acceptable to our insurance company if operating a company vehicle. Must be able to travel to and from work sites and/or pick up materials/supplies to perform work duties
• Requires personal mobility, as well as the ability to transport supplies to various job sites potentially throughout the state of NH
• Lifting up to 50 lbs. maximum with frequent lifting and/or carrying or transporting of objects or equipment weighing up to 20 lbs.
• Inside environmental office conditions protected from weather conditions. Exposure to weather conditions during transportation of workplace trash to outside receptacle. Potential exposure to solvents and cleaning chemicals and/or fumes.