Dawn Stocking & Customer Experience Associate (Part-Time)

The TJX Companies, Inc.; Wilkes-Barre (Luzerne County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health benefits

Job summary

The TJ Maxx store in Wilkes-Barre, PA is hiring a Customer Service Associate to deliver an exceptional shopping experience, engage with customers, and maintain a clean, organized store environment. You may be cross-trained to assist in multiple areas to support business needs.

Qualifications include excellent customer service, ability to work a flexible schedule, strong communication, and teamwork. Prior retail experience is preferred.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to meet business needs.
• Strong communication and organizational abilities with attention to detail.

Responsibilities

• Provide outstanding customer service and engaging customer interactions.
• Process purchases, returns, and cash handling per procedures.
• Promote credit and loyalty programs and follow merchandising standards.
• Maintain store cleanliness and organized presentation of merchandise.
• Support store operations and loss-prevention initiatives.
• Uphold safety, labor, and company policies across shifts.
• Assist in cross-training across store areas as needed.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Physical stamina

Teamwork

Retail experience

Job description

The TJ Maxx store in Wilkes-Barre, PA is hiring a Customer Service Associate to deliver an exceptional shopping experience, engage with customers, and maintain a clean, organized store environment. You may be cross-trained to assist in multiple areas to support business needs.

Qualifications include excellent customer service, ability to work a flexible schedule, strong communication, and teamwork. Prior retail experience is preferred.