Dawn Shift Stock Specialist

Ross Stores, Inc.; McDonough (GA); On-site; USD 32,000 - 36,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. The role emphasizes eye contact, smiles, courteous greetings, and maintaining a clean, well-merchandised store.

Staff are expected to uphold safety, assist customers on the sales floor, respond to service calls promptly, and represent the Ross brand with integrity. This position requires standing for long periods, following store policies, and providing friendly, knowledgeable service to

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
• Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
• Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
• Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
• Represents and supports the Company brand at all times.
• Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Skills

Customer communication

Math skills

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. The role emphasizes eye contact, smiles, courteous greetings, and maintaining a clean, well-merchandised store.

Staff are expected to uphold safety, assist customers on the sales floor, respond to service calls promptly, and represent the Ross brand with integrity. This position requires standing for long periods, following store policies, and providing friendly, knowledgeable service to