Dawn Shift Customer-Experience Associate

Ross Stores, Inc.; Atlanta (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Ross Stores, Inc. in Atlanta seeks a Retail Associate to greet customers, assist with merchandise, and help maintain a clean, organized store.

The role emphasizes safety, respectful teamwork, and adherence to company standards across all work centers, with a focus on fast, friendly service and accurate register interactions.

This position requires physical ability to stand for long periods and lift up to 25 lbs, and a willingness to perform various tasks as business needs arise.

Qualifications

• Ability to perform basic mathematical calculations commonly used in retail environments.
• Strong customer service and communication skills.
• Ability to greet customers warmly and maintain professionalism.

Responsibilities

• Understand safety as the number one priority and practice safe behaviors.
• Maintain a safe and secure shopping environment with clear egress.
• Greet all Customers and provide friendly, professional service.
• Assist Customers at the register and with merchandise.
• Respond promptly to Customer service calls and resolve issues.
• Represent and support the Ross brand at all times.
• Keep store clean and merchandise presented per guidelines.
• Follow MOS policies and cash handling procedures.
• Maximize productivity by following store best practices.

Skills

Customer service

Communication

Teamwork

Job description

Ross Stores, Inc. in Atlanta seeks a Retail Associate to greet customers, assist with merchandise, and help maintain a clean, organized store.

The role emphasizes safety, respectful teamwork, and adherence to company standards across all work centers, with a focus on fast, friendly service and accurate register interactions.

This position requires physical ability to stand for long periods and lift up to 25 lbs, and a willingness to perform various tasks as business needs arise.