Davidson County Schools Case Manager

Daymark Recovery Services; Lexington (NC); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Flex Spending Account

Health Spending Account

Company-Paid Life Insurance

401(k)

Paid Holidays

Paid Vacation and Sick Leave

Employee Assistance Program

Referral Bonus Opportunities

Extensive Internal Training Program

Job summary

Daymark Recovery Services in Lexington, NC is seeking a Case Manager to provide case management services and support clients through their recovery journeys. You will link school social workers with community resources and assist clients in obtaining necessary referrals while monitoring their progress.

Applicants should have a minimum of a High School Diploma and demonstrate experience in care management. Extensive internal training and benefits, including medical and 401(k), are offered.

Qualifications

• Valid driver's license is required.
• Able to meet NC qualifications of a Tailored Care Management (TCM) Extender or Qualified Professional.
• Demonstrated experience in providing care management services.

Responsibilities

• Provide case management services linking social workers and community resources.
• Assist clients in overcoming barriers to achieve goals.
• Monitor and report on client progress.

Skills

Lived experience with behavioral health condition

Navigating the North Carolina Medicaid system

Coordination of services

Health promotion activities

Education

High School Diploma

Job description

Job Details

Job Location: Davidson Center - Lexington, NC 27292

Company Mission / Statement

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Benefts Package

• Medical, Dental and Vision Insurance
• Flex Spending Account
• Health Spending Account
• Company‑Paid Life Insurance
• Short Term Disability
• 401(k)
• Paid Holidays
• Paid Vacation and Sick Leave
• Employee Assistant Program
• Referral Bonus Opportunities
• Extensive Internal Training Program

Pay Scale

• AP: $18‑$20/hr
• QP: $23.07/hr. - $24.07/hr.

Summary

Under direct and indirect supervision, provides case management services, person centered planning and documentation, referral and linkage, and monitoring/follow‑up for clients referred to Davidson County Case Management program through Davidson County Schools (DCS).

Essential Duties and Responsibilities

• Provides case management services to Davidson County Schools including serving as a link between school social workers/counselors and community resources (DSS, Health Department, County, Healthcare providers, etc).
• Assists referred clients in obtaining referrals to community resources, follows up to address barriers to achieving goals, and monitors and reports progress.
• All other duties as assigned by supervisor.

The responsibilities of the Case Manager include, but are not limited to, the following:

Case Management Services

• Offer case management service to serve as a link between school social workers/school counselors and community resources (DSS, Health Department, Court, Healthcare providers).
• Referrals will be sent to care manager following a standardized process by Davidson County Schools.
• Care management services will terminate after CCA if there are no recommendations for services/treatment. If CCA results in recommendations for services/treatment, care management will terminate no more than 3 months after CCA.
• The program is voluntary and must be agreed upon by the parent/guardian of the child.

Caseloads

There will be an average of thirty (30) persons served annually by each care manager. Number may vary.

Data Management / Reporting

Case Manager will work with Daymark IT/Data Analytics Team to provide quarterly reporting on the following:

• Number being served
• Number of cases closed
• Length of time to complete CCA
• Type of treatment services established
• Tracking of school attendance and grade performance (documented and provided by school)
• Tracking of school behavioral issues (documented and provided by school).

Education and/or Experience

A minimum of High School Diploma is required. Applicant must have a valid driver’s license. Applicant must meet NC qualifications of a Tailored Care Management (TCM) Extender OR Qualified Professional.

Extender

1. Be a person with lived experience with an I/DD or a TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system.
2. Be a person with lived experience with a behavioral health condition who is a Certified Peer Support Specialist.
3. A parent or guardian of an individual with an I/DD or a TBI or a behavioral health condition and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (note that a parent/guardian cannot serve as an extender for their family member).
4. Has two years of paid experience performing the types of functions described in the “Extender Functions” section below, with at least one year of paid experience working directly with the Tailored Care Management eligible population.

Extender Functions

• Coordinating services/appointments (e.g., appointment/wellness reminders, arranging transportation)
• Engaging in health promotion activities (as defined in the Tailored Care Management Provider Manual) and knowledge sharing
• Sharing information with the care manager and other members of the care team on the member’s circumstances
• Providing and tracking referrals and providing information and assistance in obtaining and maintaining community‑based resources and social support services
• Participating in case conferences

Qualified Professional

1. A MH/SU license (including associate‑level), or are certified by the NC Substance Abuse board.
2. A RN and have four years of full-time experience working with the MH/SU/IDD population.
3. A master’s degree in a human service field AND at least one year of full-time experience working with the MH/SU/IDD population.
4. A bachelor’s degree in a human service field AND at least two years of full-time experience working with the MH/SU/IDD population.
5. A bachelor’s degree in a non‑human service field AND at least four years of full-time experience working with the MH/SU/IDD population.

Qualifications

See above sections for required qualifications for Extender and Qualified Professional.