Davenport Charge, Mobile Collections

Colonial Group; Davenport (IA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Shift premiums

Paid training

Advancement opportunities

On Demand Pay

Benefits package

Job summary

ImpactLife in Davenport, IA is seeking a motivated Lead Supervisor to oversee blood collection operations, ensure donor care, and manage staff across donation drives and centers. You will supervise donor registration, screening, phlebotomy, and related processes, while helping drive smooth operation and safety.

This full-time role requires flexible hours including days, evenings, and weekends, with occasional travel to training away from home.

Qualifications

• Customer service experience required.
• Previous lead, supervisory, or management experience.
• Strong leadership skills.
• Willing to train away from home for up to two weeks.
• Valid driver's license and insurable status.
• DOT Medical Certification card or ability to obtain.
• Pre-employment background check, drug screen, and motor vehicle report required.
• Ability to work varied hours including days, evenings, and weekends.

Responsibilities

• Oversee blood collection operations and donor care.
• Supervise staff for assigned drives or centers.
• Administer donor registration, screening, and phlebotomy.
• Ensure adherence to SOPs and safety protocols.

Skills

Leadership

Customer service

Public interaction

Train others

Strong work history

Follow SOPs

Healthcare experience

Valid driver's license

DOT Certification readiness

Background check

Job description

Our Charges use their healthcare and phlebotomy skills to oversee blood collection operations and ensure collections run smoothly while providing donor care. In addition to overseeing the staff for the assigned blood drive or collection center, Charges will carry out all functions of the donation process including donor registration, screening, physical, and phlebotomy. Charges may be expected to drive our fleet vehicles when needed, including box trucks.

This is a Full Time/30+ position working30-39 hours per week and requires the ability to work varied hours including days, evenings, and weekends.

What does it take to change the world with us?

• Customer service experience
• Previous lead, supervisory, or management experience
• Strong leadership skills
• Enjoy working with the public
• Have a good, stable work history
• Understand the importance of following standard operating procedures
• Healthcare experience is a plus
• Be able to train away from home for up to two weeks at a time
• Be able to work a varied schedule including days, evenings, and weekends
• Possess a valid driver's license in the state in which you reside and be insurable by our insurance carrier
• Hold or be able to obtain a DOT Medical Certification Physical card
• Pre-employment background check, drug screen, and motor vehicle report are required.

What does this change mean for you?

• Industry leading pay rates including shift premiums and weekend pay
• Paid training
• Advancement opportunities
• On Demand Pay
• An opportunity to make a difference in your community
• An excellent benefit package:
  • Generous paid time off that begins to accrue on your first day of employment.
  • Medical, Dental, and Vision insurance plans
  • Free Life Insurance
  • 401K with employer match
  • Health Savings Account
  • Flexible Spending Account
  • Supplemental Insurance including Critical Illness, Accident, and Hospital Indemnity
  • Doctor on Demand
  • Employee Referral Bonus Program
  • Tobacco Cessation Reimbursement
  • Health Club Reimbursements
  • Employee Savings Programs for discounts on various goods and services

Some jobs change your life. Others change the world. At ImpactLife, we do both.