Davenport Charge, Fixed Collections

ImpactLife; Davenport (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Industry-leading pay

Shift premiums

Paid training

Advancement opportunities

Health insurance

401K with employer match

Flexible scheduling

Job summary

ImpactLife in Davenport, IA is seeking a dedicated Lead for Blood Donation operations. You will supervise staff, ensure smooth donor care, and uphold safety and service standards across drives or centers.

The role requires flexible hours, strong leadership, and the ability to train staff for extended shifts or travel as needed. This is a full-time position with opportunities for advancement and comprehensive benefits.

Qualifications

• Customer service and public interaction skills are required.
• Experience leading or supervising a team is preferred.
• Strong communication and teamwork abilities are essential.
• Ability to train staff and follow standard operating procedures.
• Healthcare exposure is a plus and driving readiness is expected.

Responsibilities

• Oversee blood collection operations and ensure donor care.
• Supervise staff for assigned blood drive or collection center.
• Perform donation process tasks including donor registration, screening, and phlebotomy.
• May drive fleet vehicles (box trucks) as needed.
• Support scheduling, training, and adherence to SOPs.

Skills

Customer service

Leadership

Communication

Public interaction

Team supervision

Schedule flexibility

Training staff

Safety compliance

Driver license

DOT certification prep

Background check aptitude

Job description

Are you passionate about making a difference in our community? Join the ImpactLife team to help us Change the World.

We are looking for committed individuals who demonstrate good character, use clear communication, and can collaborate alongside professionals who believe in the power of integrity and teamwork.

Our Charges use their healthcare and phlebotomy skills to oversee blood collection operations and ensure collections run smoothly while providing donor care. In addition to overseeing the staff for the assigned blood drive or collection center, Charges will carry out all functions of the donation process including donor registration, screening, physical, and phlebotomy. Charges may be expected to drive our fleet vehicles when needed, including box trucks.

This is a Full Time/30+ position working 30-39 hours per week and requires the ability to work varied hours including days, evenings, and weekends.

What does it take to change the world with us?

• Customer service experience
• Previous lead, supervisory, or management experience
• Strong leadership skills
• Enjoy working with the public
• Have a good, stable work history
• Understand the importance of following standard operating procedures
• Healthcare experience is a plus
• Be able to train away from home for up to two weeks at a time
• Be able to work a varied schedule including days, evenings, and weekends
• Possess a valid driver's license in the state in which you reside and be insurable by our insurance carrier
• Hold or be able to obtain a DOT Medical Certification Physical card
• Pre-employment background check, drug screen, and motor vehicle report are required

What does this change mean for you?

• Industry leading pay rates including shift premiums and weekend pay
• Paid training
• Advancement opportunities
• On Demand Pay
• An opportunity to make a difference in your community
• An excellent benefit package:
  • Generous paid time off that begins to accrue on your first day of employment.
  • Medical, Dental, and Vision insurance plans
  • Free Life Insurance
  • 401K with employer match
  • Health Savings Account
  • Flexible Spending Account
  • Supplemental Insurance including Critical Illness, Accident, and Hospital Indemnity
  • Doctor on Demand
  • Employee Referral Bonus Program
  • Tobacco Cessation Reimbursement
  • Health Club Reimbursements
  • Employee Savings Programs for discounts on various goods and services

For more information on our benefits click this link or copy and paste it into your web browser: https://flimp.live/ImpactLifeBenefitShowcase#welcome

Some jobs change your life. Others change the world. At ImpactLife, we do both.

This is not an ordinary heath care job. Our work is unique, personal, fulfilling, rewarding and makes a difference right here in our communities. We offer an opportunity to be a part of a dedicated team that makes us a recognized leader in the blood center industry.

ImpactLife provides lifesaving blood products to more than 120 hospitals and emergency medical service providers in a four-state region. In 2024, we celebrated 50 Years of Saving Lives. Over the years, we've grown and merged across the Midwest from small, independent, community nonprofits to evolve into ImpactLife. We are still an independent, community nonprofit, only we are not so small. Today, our team is 800+ strong across four states. We are headquartered in Davenport, Iowa and have distribution hubs and donor centers in Iowa, Illinois, Missouri, and Wisconsin. Every year we team up with thousands of blood donors and hundreds of community partners to help save lives through blood drives.

Equal Opportunity Employer