Datacenter Technician L2 and L3

NextGen | GTA: A Kelly Telecom Company; Athens (OH); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Health, Dental and Vision Benefits

401k

Long-Term growth potential

Job summary

NextGen | GTA: A Kelly Telecom Company is seeking Data Center Technicians (Level 2 and Level 3) for a 100% onsite contract in Athens, OH. Successful candidates will support fiber optics, structured cabling, testing, migrations, and break/fix work in live data centers and co-location facilities.

Applicants must be willing to travel, have active U.S. work authorization, and be able to follow MoPs and engineering docs while maintaining safety and quality standards. W2 only; no C2C.

Qualifications

• 3–15 years in data center ops or similar tech environment
• Hands-on fiber optic cabling and installations
• Experience with single-mode and multi-mode fiber
• Proficient with MoPs and network diagrams
• U.S. work authorization and willing to travel

Responsibilities

• Perform and support fiber installation, remediation, migration, decommissioning, and break/fix activities
• Conduct optical testing and troubleshoot fiber/transport issues using OTDRs, power meters, VFLs, and test equipment
• Conduct daily audits of work in customer data centers and provide feedback to third-party techs
• Execute work according to MoPs, engineering docs, network diagrams, vendor docs, and cut sheets
• Communicate with customers via ticketing systems and in-person with status updates
• Maintain accurate documentation and ensure compliance with safety, quality, and operational standards

Skills

Fiber optics

Structured cabling

Troubleshooting

Field installations

Reading MoPs

Documentation

Travel willingness

On-site work

Tools

OTDRs

Power meters

VFLs

Light sources

Job description

We are hiring multiple Data Center Technicians - Level 2 and Level 3 for a contract opportunity in Athens, OH. This is a 100% onsite position supporting data center optical and transport infrastructure. We are looking for technicians with strong hands-on experience in fiber optics, structured cabling, optical testing, troubleshooting, installations, migrations, remediation, and break/fix activities. Candidates must also be open to travel. This opportunity is available to W2 candidates only; no C2C, and candidates must have active U.S. work authorization.

This is a hands-on opportunity for experienced technicians who are comfortable working in live data center and co-location environments. You'll work directly with customers and third-party technicians while supporting fiber installations, optical testing, migrations, decommissioning, troubleshooting, and network remediation. The role requires someone who can confidently follow MoPs, engineering documentation, network diagrams, and cut sheets while maintaining high standards for safety, quality, documentation, and customer communication.

Contract Duration

Contract position with potential for extension based on project requirements and performance.

Required Skills

• 3-15 years of experience in data center operations or a similar technical environment
• Hands-on fiber optic cabling experience
• Experience with single-mode and multi-mode fiber
• Experience with LC connectors, fan-outs, and structured cabling
• Hands-on experience with fiber installation, remediation, migrations, and decommissioning
• Experience performing break/fix activities within data center environmentsStrong experience with optical testing and troubleshooting
• Experience using optical power meters, stabilized light sources, VFLs, OTDRs, and/or optical test sets
• Ability to read and execute Methods of Procedure (MoPs)
• Ability to interpret engineering documentation, vendor documentation, network diagrams, cut sheets, and physical network designs
• Understanding of proper port connections and cable-management practices
• Experience working directly with customers and third-party technicians
• Strong documentation and reporting skills
• Experience with customer ticketing applications and/or Microsoft Office
• Ability to work effectively in fast-paced, high-availability environments
• Strong commitment to safety, quality, and operational procedures
• Must be comfortable working 100% onsite in Athens, OH
• Must be open to travel
• Must have active U.S. work authorization
• W2 only; no C2C

Desired Skills

• Data center optical transport experience
• Experience with fiber migrations and network cutovers
• Experience performing data center audits and quality inspections
• Experience supervising or providing technical direction to third-party technicians
• Experience troubleshooting complex fiber and optical connectivity issues
• 30% - Fiber Optic Installation & Structured Cabling
• 25% - Optical Testing & Troubleshooting
• 20% - Data Center Installations, Migrations & Remediation
• 10% - Customer Interaction, Ticketing & Reporting

Daily Responsibilities

• 25% - Perform and support fiber installation, remediation, migration, decommissioning, and break/fix activities
• 25% - Conduct optical testing and troubleshoot fiber/transport issues using OTDRs, power meters, VFLs, and related test equipment
• 20% - Conduct daily audits of work performed in customer data centers and co-location facilities and provide feedback to third-party technicians
• 15% - Execute work according to MoPs, engineering documents, network diagrams, vendor documentation, and cut sheets
• 10% - Communicate directly with customers through ticketing systems and face-to-face interactions, providing clear status reports and technical updates
• 5% - Maintain accurate documentation while ensuring compliance with safety, quality, and operational standards

What you didn't know about us:

• Health, Dental and Vision Benefits
• Long-Term growth potential
• 401k
• With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry!

We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!

We are Collaborators. You'll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!