The ideal candidate will possess strong datacenter operations experience, exceptional organizational skills, and the ability to coordinate effectively across engineering, infrastructure, facilities, and operations teams. This individual will play a key role in ensuring new datacenter environments are operationally ready, compliant, and successfully transitioned into production.
Key Responsibilities Datacenter Operations & Visibility
- Maintain operational visibility across datacenter infrastructure including power, cooling, capacity, rack utilization, monitoring, and space management.
- Define, establish, and report on operational KPIs to measure datacenter health, readiness, utilization, and performance.
- Ensure infrastructure capacity allocations are accurately tracked and managed throughout the asset lifecycle.
- Maintain data accuracy and operational discipline across systems of record and reporting platforms.
Operational Readiness & Production Handoffs
- Lead operational acceptance and production transition activities for newly deployed datacenter facilities.
- Partner with engineering and operations teams to validate readiness criteria and acceptance requirements.
- Ensure monitoring, documentation, ownership, operational procedures, and capacity controls are established prior to go-live.
- Identify readiness risks and operational gaps and drive remediation through completion.
Cross-Functional Leadership & Coordination
- Serve as a central point of coordination between infrastructure, facilities, engineering, reliability, platform, and operations organizations.
- Manage operational escalations, dependencies, and issue resolution activities.
- Communicate operational risks, constraints, readiness status, and overall infrastructure health to stakeholders and leadership teams.
- Translate technical infrastructure challenges into actionable recommendations and decision-ready updates.
Governance, Compliance & Process Management
- Support operational governance efforts and maintain accuracy within DCIM and asset management systems.
- Develop, maintain, and improve SOPs, governance standards, operational procedures, and reporting practices.
- Participate in audit readiness and compliance initiatives.
- Establish and maintain controls that support reliable and consistent infrastructure data management.
Continuous Improvement & Operational Excellence
- Drive improvements across infrastructure monitoring, operational processes, governance controls, and overall datacenter performance.
- Identify recurring operational issues and implement corrective actions to improve reliability and scalability.
- Capture lessons learned and integrate best practices into future operational readiness initiatives.
- Develop repeatable standards and operating models that support growth across a global datacenter footprint.
Required Qualifications
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Engineering, Datacenter Engineering, or a related technical discipline, or equivalent practical experience.
- 7+ years of experience supporting enterprise datacenters, cloud infrastructure, hyperscale environments, or high-density compute operations.
Strong understanding of:
- Datacenter power and cooling systems
- Capacity planning and utilization management
- Rack and space management
- Production readiness and operational governance
- Experience working across engineering, facilities, infrastructure, SRE, and operations teams.
- Experience developing and tracking operational KPIs, metrics, and governance programs.
- Experience with DCIM platforms, datacenter asset management tools, and infrastructure data management.
- Knowledge of operational acceptance processes, production handoffs, compliance requirements, and audit readiness activities.
- Strong written and verbal communication skills with the ability to present technical information to both engineering and leadership audiences.
Preferred Qualifications
- Experience supporting hyperscale, cloud, AI, or large-scale compute infrastructure environments.
- Experience building scalable operational frameworks and governance programs.
- Knowledge of datacenter compliance and audit standards.
- Strong systems-thinking mindset with an emphasis on operational excellence.
- Proven ability to identify risks, remove blockers, and drive results across multiple stakeholder groups.
- Demonstrated success influencing outcomes without direct authority.
- Experience supporting rapidly growing infrastructure organizations with evolving operational requirements.
Additional Information
- This position supports large-scale datacenter operations and infrastructure readiness efforts.
- The successful candidate will work closely with engineering, facilities, operations, reliability, and infrastructure teams.
- Candidates with experience in operational governance, production handoffs, capacity management, and datacenter process improvement will be particularly well suited for this role