Datacenter Operations Manager

Insight Global; Union City (GA); On-site; USD 120,000 - 170,000; Full time

Job summary

Insight Global is seeking a seasoned leader to oversee 24/7 data center and operational teams. The role requires proven ability to manage frontline supervisors, drive performance, and coordinate across shifts and sites.

Excellent executive communication skills and strong stakeholder engagement are essential for success in this fast-paced environment. Flexibility for off-hours when critical deployments occur may be required.

Qualifications

• 3+ years of people leadership experience.
• 3+ years managing large operational teams in a 24/7 environment.
• Experience leading multiple shifts or geographically distributed teams.
• Experience supporting mission-critical operations, logistics operations, infrastructure operations, manufacturing operations, or data center environments.
• Proven experience managing frontline supervisors, leads, or managers.

Skills

People leadership

24/7 ops

Shift leadership

Frontline supervision

Executive comms

Stakeholder mgmt

Conflict resolution

Performance mgmt

Accountability systems

Ops processes

Tools

DCIM systems

Asset mgmt systems

Networking basics

Job description

Sunday- Tuesday (12 hour shifts) and every other Wednesday

Experience

• 3+ years of people leadership experience
• 3+ years managing large operational teams in a 24/7 environment
• Experience leading multiple shifts or geographically distributed teams
• Experience supporting mission-critical operations, logistics operations, infrastructure operations, manufacturing operations, or data center environments
• Proven experience managing frontline supervisors, leads, or managers

Leadership & Operations

• Strong performance management and employee development experience
• Experience building accountability systems and operational processes
• Demonstrated success driving quality, productivity, and operational performance
• Strong escalation management and conflict-resolution skillsExperience balancing competing priorities in a fast-paced environment

Communication

• Executive-level communication skills
• Experience interacting directly with customers, site leaders, and senior stakeholders
• Ability to communicate effectively with both technical and non-technical audiences
• Availability Ability to support a 24/7 operation when critical business needs arise
• Comfortable working occasional off-hours to support escalations, major deployments, or business-critical events

Nice to Have Skills & Experience

• Industry Experience Data center operations experience
• Hyperscale or cloud infrastructure experience
• Inventory and logistics operations experience
• Critical environment operations experience
• Technical Familiarity
• Understanding of rack deployments and hardware lifecycle management
• Familiarity with asset management systems
• Basic understanding of networking, server, and infrastructure concepts
• Knowledge of SOP/MOP-driven operational environments
• Exposure to DCIM, ticketing, or workforce management systems

Exact compensation may vary based on several factors, including skills, experience, and education.