Datacenter Lead Technician

Vision Technologies; Richmond (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Vision Technologies in Richmond, VA is seeking a Lead Technician to manage all phases of data center installation projects, from receipt of engineering work packages to final delivery and documentation. You will lead a team, ensure customer satisfaction, and uphold Vision standards for quality and safety.

The role requires 3–5 years of experience, a high school diploma or GED, and relevant BICSI/OSHA certifications; willingness to travel and strong organizational, written, and verbal skills are

Qualifications

• Requires High School Diploma or GED.
• BICSI and industry certifications preferred.
• Background check and driver’s license check required.
• Must be able to lift 75lbs and climb ladders.

Responsibilities

• Lead Technician oversees all phases of Datacenter installation projects from work packages to final documentation.
• Demonstrates leadership and delivers projects meeting customer expectations.
• Maintains meticulous documentation and effective communication with customers.
• Travels as needed and coordinates with team to ensure quality installation.

Skills

Leadership

Customer service

Detail oriented

Organizational skills

Written skills

Verbal skills

Team player

Willingness to travel

Education

High School Diploma or GED

BICSI Installer 2

OSHA safety certification 10/30

Industry manufacturer certifications

Job description

At Vision, each person brings their unique talents to work as a team and make a difference. Five business units in pursuit of 100% customer satisfaction – expert audio-visual, professional services, security, wireless and structured cabling capabilities. Corporate certifications plus the support of everything IP uniquely distinguishes Vision among top technology integrators. Our committed team, entrenched in a culture of support, works to ensure an unforgettable customer experience. Vision is committed to the community, and we promote a healthy environment for our teammates – caring people focused on great outcomes. 100% customer satisfaction is more than words at Vision…it is our culture. We strive to provide the best solutions and services to meet our customer’s needs, while providing a positive work environment that allows our Customer, Company and Employees to grow and succeed.

Responsibilities

Lead Technician under the guidance of the Lead Technician, Supervisor and Project Manager will manage all phases of Datacenter installation Projects. Lead Technician must be able to think strategically and demonstrate “Leadership”. Lead Technician will assume total ownership from the receipt of completed engineering “work package” to delivery of project completion and final documentation. Lead Technician must exhibit the ability to provide great customer service and deliver projects according to the customer’s expectations.

• Lead Technician must be detail oriented, analytical. Process and compliance focused Ability to work independent of direct supervision; self-starting; Team Player. Good organizational, written, and verbal skills (meticulous regarding documentation). Excellent people skills, customer oriented, willingness to help others. Positive and Proactive approach Willingness to travel. Strong work ethic and ability to have flexible work schedule.
• Lead Technician must demonstrate good customer skills.
• Lead Technician has total responsibility for the job layout and plan of execution.
• Lead Technician must stay current with the latest technologies and installation procedures.
• Lead Technician must have a full understanding of the scope of work.
• Lead Technician must have the ability to understand and accurately complete all paperwork required of assigned project.
• Lead Technician must be able to run small, medium, and large projects when required.
• Lead Technician must be fully competent of the Vision standard for quality installation craftsmanship and customer service excellence.
• Lead Technician must be fully competent at installation and termination of various copper and fiber products in accordance with TIA/EIA standards and BICSI standards.
• Lead Technician must be fully competent in testing and troubleshooting of copper and fiber cable plant systems in accordance with TIA/EIA standards and BICSI standards.
• Lead Technician must be fully competent at directing his team in assembling, installing, and securing various cable trays, racks, and cabinets used in telecommunications closets.
• Lead Technician must understand the basic principles of grounding and bonding as described in the BICSI installation methods and must be capable of properly bonding cable trays and properly grounding racks, cable trays, etc.
• Lead Technician must be knowledgeable in the proper operation of all Vision’s Cat5, Cat5E, Cat6 testers to include proper operation of the tester, properly saving test results and properly downloading and storing test results on the network.
• Lead Technician must be knowledgeable in the proper operation of Vision’s fiber power meter testers to include proper operation of the tester, properly saving test results and properly downloading and storing test results on the network.
• Lead Technician must be knowledgeable in the proper operation of an OTDR to include proper operation of the OTDR, properly saving test results and properly downloading and storing the test results on the network.
• Lead Technician must be fully capable of interpreting test results from fiber and copper testers and successfully troubleshooting and properly repairing the fiber or copper cable plant to ultimately ensure a correct and valid test.

Qualifications

Education:

• High School Diploma or GED required
• BICSI and industry Certifications are preferred Knowledge of fiber terms and troubleshooting is needed.
• Ability to drive company vehicle throughout the day.
• This position requires a background check and driver’s license check.
• Ability to lift various items is required, as well to stand for long periods of time and climb ladders.

Physical Requirements:

• The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
• Must be able to lift 75lbs and climb ladders as required.

Years of Experience:

3 - 5

Security Clearance:

As needed

Certifications:

Preferred - BICSI Installer 2, Industry manufacturer certifications, OSHA safety certification 10/30, HILTI powder actuated tools, Confined Space

About Vision Technologies

Vision Technologies, a national and global systems integrator, provides IT services and solutions for commercial and federal clients. Our seasoned staff has keen insight into trends and emerging technologies that are changing the way we work, communicate, and protect our society. We offer design, installation, support and project management for Distributed Antenna Systems, Passive Optical Networking, voice/data, wireless systems, security, audiovisual, and video teleconferencing delivering powerful IP-centric, integrated solutions that get results.

Vision Technologies is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual’s race, color, religion, age, gender, sexual orientation, veteran status, national origin, or disability.