Database Administrator

careers-ice; Jacksonville (FL); On-site; USD 120,000 - 160,000; Full time

Job summary

Intercontinental Exchange, Inc. is seeking a senior Database Architect/Administrator to design, optimize, and secure production database environments.

You will diagnose and triage complex issues, automate mundane tasks, and bring new skills to support high-demand applications using latest database technologies. You will monitor performance, implement backups and disaster recovery, tune SQL queries, and coordinate with application teams to ensure availability and reliability.

Qualifications

• Bachelor’s degree in CS or IS or equivalent experience.
• 9+ years of experience with DBMS design, testing, and administration across platforms.
• On-call rotation required (24x7).
• Expert SQL Server knowledge (2012–2022).
• Experience with DAG/Always-On and recovery operations.

Responsibilities

• Designs and architect’s database solutions.
• Optimize DB access and allocate resources for performance and cost.
• Perform data analysis and provide timely, accurate information.
• Ensure SLAs for internal and external clients.
• Provide strategic engineering solutions to drive improvements.
• Take ownership of projects including stack upgrades.
• Monitor performance, availability, and capacity.
• Perform backup, recovery, and maintenance tasks.
• Collaborate with DBA team and business lines.

Skills

SQL Server

Performance tuning

Automation

Database design

On-call support

Team collaboration

Communication

Problem solving

Education

Bachelor’s degree in Computer Science or Information Systems

Tools

BizTalk SQL Server integration

Service Broker

Azure SQL

DAG / Always-On

DB2 to SQL Server migration

Job description

Overview

Job Purpose

Designs and architect’s database solutions. Triage at level 3 to find out solutions of medium very complex issues. Act as SME for the application supports to provide in depth database needs of databases from design, performance, deployment. Automate any mundane tasks. Bring new skills and technology to help supporting applications uses latest and greatest design and features. Exposure to any of cloud database technologies and free RDBMS/No-SQL experience is an added advantage. Responsible for standards and design of physical data storage, maintenance, access, and security administration.

Responsibilities

• Designs and architect’s database solutions.
• Optimizes database access and allocates/re-allocates database resources for optimum configuration, database performance, and cost.
• Performs data analysis to provide management with timely and accurate information and predict future requirements.
• Ensures service level agreements are met for internal and external clients.
• Provide strategic engineering solutions to drive technological improvements
• Take ownership of projects to ensure successful implementation including Tech-Stack upgrade efforts
• Foster relationship and act as a technical liaison between the DBA Team and the Lines of Business
• Monitors database performance, availability, and capacity.
• Participates in continuous business process redesign to improve internal operations.
• Performs backup and recovery on Database Management Systems, configures database parameters and prototype designs against logical data models, and defines data repository requirements, data dictionaries and warehousing requirements
• Optimizes database access and allocates/re-allocates database resources for optimum configuration, database performance and cost
• Ensures service level agreements are met for internal and external clients
• Provides status reports that detail issues for escalation to management
• Performs configuration, scripting, analysis, installation, monitoring, administration and tuning for database management systems
• Perform troubleshoot Service broker queues, messages flow, and stuck messages flow.
• Perform BizTalk SQL server support and SME to support messages SLA.
• Performs data analysis to provide management with timely and accurate information and predict future requirements
• Develops, implements and tests database backup and recovery policies and procedures.
• Creates and maintains documentation for database policies, procedures, and processes.
• Performs/schedules routine maintenance on databases to keep them running at peak performance.
• Monitors database performance, availability, and capacity
• Review database storage utilization to ensure proper whitespace allocations
• Review and develop trend analysis for incident remediation and prevention
• Participates in continuous business process redesign to improve internal operations
• Interfaces with user departments remotely and on-site to assist in the implementation of work requests and provide operational support
• Troubleshoots issues and recommends solutions
• Research and evaluate new RDBMS for possible implementation
• Performs other duties as required

Knowledge and Experience

• Bachelor’s degree in computer science, Information Systems or the equivalent combination of education, training, or work experience
• 9+ years of experience working with various database management systems in database design, testing, implementation, maintenance and administration in a multiple platform environment.
• Required to participate in a 24x7 on-call rotation
• Expert level knowledge of SQL Server database management systems (2012, 2014, 2017, & 2019 and 2022[SQL 2025is a plus])
• Expert level knowledge SQL performance and tuning
• Expert level knowledge of Microsoft Distributed Availability Group (DAG), Always-On Availability Groups in local and geographically dispersed data centers
• Extensive knowledge of task automation
• Strong database design and analysis skills
• Expert level Knowledge of backup and recovery operations for database management systems
• Expert level Knowledge of database encryption such as Always Encrypted, Protegrity, TDE, and TLS
• Expert level Knowledge of OS, storage, and network layers for troubleshooting purposes
• Expert level Knowledge of relational database concepts and terminology
• Ability to monitor and tune databases and instances
• Ability to maintain and monitor availability, security, and integrity of databases
• Ability to focus on production and customer needs and deliverables
• Ability to adapt to the use of new software tools as they are acquired or adopted within IT
• Strong written and verbal communication skills
• Must be self-motivated, a team player, and have a strong track record in customer satisfaction
• Demonstrated experience with successful system and project implementations
• Experience with Service Broker and BizTalk SQL Server integration
• Familiarity with Mainframe flat file ingestion architecture and cross-platform data workflows
• Familiarity with DB2 to SQL Server migration

Preferred Knowledge and Experience

• Knowledge of Scripting and Automation
• Knowledge of Microsoft Azure RDBMS
• Knowledge of OLA Hallengren maintenance plans
• Strong problem-solving skills
• Ability to work independently and in a team environment with minimal supervision
• Ability to learn and apply new skills in a constantly changing technical environment
• Knowledge of leveraging AI for SQL server admin and support.

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.