Data Systems Support Coordinator - International Center

CSU; San Luis Obispo (CA); On-site; USD 59,000 - 86,000; Full time

Job summary

Cal Poly International Center in San Luis Obispo, CA, seeks a capable technical administrator to serve as the primary owner of CPIC’s enterprise software landscape, including Terra Dotta modules and related university systems.

This role works with a high degree of independence to translate complex technical functionalities into streamlined department workflows and supports diverse stakeholders with diplomacy and confidentiality.

Qualifications

• Three years of technical or administrative experience.
• Demonstrated customer service skills with diplomacy and professionalism.
• Ability to maintain confidentiality.
• Ability to learn university infrastructure, policies, procedures, and precedents.
• Flexible and adaptable to changing organizational, procedural and technological policies.

Responsibilities

• Serve as the primary technical administrator for CPIC’s software landscape, including Terra Dotta modules.
• Translate complex technical functionalities into streamlined department workflows.
• Collaborate with diverse stakeholders and maintain effective working relationships across the university.

Skills

Customer Service

Communication

Confidentiality

Adaptability

Collaboration

Terra Dotta

Education

Bachelor's Degree

Tools

Terra Dotta

Job description

Job Summary

Under the general direction of the Assistant Director of the International Center this position serves as the primary technical administrator and operational coordinator for CPIC’s enterprise software landscape, including Terra Dotta modules (Study Abroad, International Students and Scholars, Alert Traveler and Travel Registry) and related university systems. The position works with a high degree of independence to translate complex technical functionalities into streamlined department workflows.

Department Summary

The primary mission of the Cal Poly International Center (CPIC) is to provide leadership and coordination for international activities and programs and to serve as a catalyst for internationalization efforts at Cal Poly. The IC maintains administrative authority and university-wide oversight of international engagement and initiatives supported by the campus. We are committed to providing equity and access to services and programs for the populations we serve, including for students studying abroad and international students and scholars at Cal Poly. We provide support to campus efforts in internationalizing the curriculum and in creating global partnerships.

Key Qualifications

• Demonstrated customer service skills, including a high level of diplomacy and professionalism and ability to use these skills to handle effectively and respond appropriately to a broad range of high level and sensitive interpersonal situations with diverse personalities.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere within and outside the University, with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Demonstrated ability to maintain a high degree of confidentiality.
• Working knowledge of or ability to quickly learn University infrastructure, policies, procedures, and precedents. Thorough knowledge of office methods, procedures, and practices.
• Ability to be flexible and accept change and effectively adapt to changing organizational, procedural and technological policies.

Education and Experience

• Equivalent to graduation from a four-year college or university. Three years of technical or administrative experience. A graduate degree in a related field may be substituted for one year of the required experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis.

Salary and Benefits

Anticipated Hiring Range:$5,274 - $5,823 per month

Classification Range: $5,274 - $7,684 per month

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees.

• health, dental and vision insurance
• retirement participation in the Public Employees' Retirement System
• educational benefits for eligible employees

See our benefits website for additional information.

Cal Poly

Cal Poly is a nationally ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 22,000 top-tier students come to San Luis Obispo and Cal Poly Maritime Academy in Solano Countyto put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities, maritime and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit www.calpoly.edu.

Please watch the video linked here to learn more about the CSU system.

Equal Opportunity and Excellence in Education and Employment

This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.Failure to satisfactorily complete the background check may affect the continued employment of a current CSUemployee who was conditionally offered the position.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Cal Poly is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Positions are posted for a minimum of 14 calendar days.

Advertised: Aug 10 2026 Pacific Daylight Time

Applications close: