Data Solutions Engineer

Eagle Eye 2; United States; Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid work model

Remote-friendly locations

Competitive base salary

401K plan

Learning & development

Employee assistance program

Headspace access

Mental health support

Employee resource groups

Charity events

Annual company get-together

Job summary

Eagle Eye 2 is seeking a Data Solutions Engineer to deploy, operate, and continuously improve our data-driven platform for clients. You will work at the intersection of data engineering, system performance, and client-facing technical operations, ensuring our AI personalization runs reliably in production.

You will join the first North America-based member of the team, collaborating with Europe and North America teams, with a hybrid work model and opportunities to influence platform data

Qualifications

• Master’s degree in Computer Science, Data Engineering, or related field.
• 3–5 years of production-grade data engineering experience.
• Strong Python and/or Scala, with Spark for large-scale data processing.

Responsibilities

• Deploy and configure the platform for new clients.
• Integrate client data pipelines into the data stack.
• Ensure data quality and reliability across data flows.
• Investigate and resolve data pipeline, performance, and algorithm issues in production.
• Design and analyze A/B tests to measure changes.

Skills

Python

Scala

Spark

GCP

BigQuery

Data pipelines

Production systems

Communication

Education

Master’s degree in Computer Science / Data Engineering

Tools

Google Cloud Platform

BigQuery

Job description

As a Data Solutions Engineer, you will play a key role in deploying, operating, and continuously improving our data-driven platform for our clients.

You will work at the intersection of data engineering, system performance optimization, and client-facing technical operations, ensuring that our AI personalization solution runs reliably in production and delivers measurable value.

You will collaborate closely with Product Managers, Data Science, and Customer Success teams, and regularly interact with client technical teams.

The team “Personalized Challenges” is currently Europe-based and you will be the first North-America based member. You will primarily communicate remotely with your direct team members in Europe but will also collaborate with our extensive team in North America who are based in Washington, DC, Toronto, Jacksonville and Chicago.. Note that overall, Eagle Eye has a global presence, including North America, EMEA and APAC.

Requirements

Role Breakdown & Focus

This role is intentionally hybrid:

• Hands-on Data Engineering – 60%
• Continuous Optimization of Data-Driven Systems – 30%
• Client-facing Technical Support & Ticket Resolution – 10%

Success in this role is measured by platform reliability, data quality, system performance, and the long-term resolution of production issues, rather than by volume of support tickets.

Key responsibilities

Platform Deployment & Data Integration

• Deploy and configure our platform for new clients

• Integrate client data pipelines into our data stack
• Ensure data quality, consistency, and reliability across incoming and outgoing data flows

Production Support & Ticket Management

• Investigate and resolve technical tickets related to data pipelines, system performance, and algorithm behavior
• Act as a technical escalation point for Customer Success teams
• Diagnose root causes, propose fixes, and ensure long-term prevention of recurring issues

Continuous Optimization & Performance Improvement

• Analyze system and algorithm performance using metrics, logs, and experimentation
• Identify opportunities to optimize data pipelines, processing logic, and algorithm configurations
• Collaborate with Product and Data Science teams to prioritize and roll out improvements
• Design and analyze A/B tests to measure the impact of changes

About You

You are

• Disciplined problem-solver who enjoys digging into the "why" of system behavior to find long-term solutions.
• An autonomous worker, ready to be the first North American member of the team while maintaining close ties with European colleagues.
• A clear, structured communicator capable of explaining complex technical issues to both engineers and non-technical stakeholders.
• Rigorous and detail-oriented, especially when monitoring production systems and ensuring data integrity.
• Comfortable navigating production incidents and support tickets with a calm, engineering-driven approach.
• Curious and pragmatic, motivated by understanding real-world client use cases and optimizing system performance.

You have

• 3–5 years of experience as a Data Engineer or Data Solutions Engineer in a production-heavy environment.
• A Master’s degree (or equivalent) in Computer Science, Data Engineering, or a related field.
• Deep hands-on experience with Python and/or Scala.
• Proven expertise using Spark for large-scale data processing.
• Practical experience building and managing data stacks within Google Cloud Platform (GCP) and BigQuery.
• A solid foundation in data engineering principles, including data pipeline design and system optimization.
• A working knowledge of Data Science and Machine Learning concepts to help bridge the gap between data flows and algorithm performance.

Benefits

• A competitive base salary
• Bonus scheme with potential to earn up to 10% of salary dependent on your own personal behaviors, achievement of goals and company revenue targets
• Flexibility to work from home/various office locations
• Generous annual leave package including
  • 20 days paid annual leave
  • 5 days paid sick leave which if unused gets added to your annual leave the next year
• Contributory 401K Plan
• Support in continuous learning and self-development
• Access to employee assistance program
• Access to the paid Headspace app subscription
• Mental Health First Aiders to support employee’s mental wellbeing
• Employee Resource Groups focused on underrepresented groups in Eagle Eye, including Purple Women
• Charity Committee committed to organizing events throughout the year to raise money for those less privileged
• A friendly, fun, growing team of people who work hard but love to play hard too, with location specific Christmas parties and annual whole company get together hosted in the UK