Data Solutions Coordinator (Hybrid) - HR Operations

Washington University; United States; On-site; USD 49,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Metro U-Pass

Tuition assistance (WashU)

Job summary

Washington University in St. Louis seeks an HR Data & Records specialist to support data entry, payroll and appointment information in Workday, ensuring accuracy and compliance with university policies.

You will handle high-volume transactions, troubleshoot data issues, assist with merit and salary calculations, and respond to departmental inquiries while maintaining data governance standards. This role is based in Saint Louis, MO and provides WashU benefits.

Qualifications

• High school diploma or equivalent required.
• 2+ years in a large, complex HR/payroll service center environment.
• Proficient in Computer Navigation and Microsoft Office.

Responsibilities

• Enter and audit high-volume payroll and HR data in HCM systems and ensure accuracy.
• Respond to departmental inquiries and provide policy/process guidance related to HR, payroll, leave and benefits.
• Maintain SLA compliance and participate in process improvements and testing.

Skills

Computer Navigation

Microsoft Office

Education

High school diploma or equivalent

Tools

Workday

Job description

Location & Hours

SAINT LOUIS, MO 63130

Scheduled Hours 40

Job Summary

Provides specialized support in HR data and records management, serving as a primary source of information for their schools and/or departments regarding appointment and payroll policies and procedures. Utilizes Workday to process, troubleshoot, evaluate and support decisions aligned with University policies and data governance standards.

Primary Duties & Responsibilities

Data Management

Ensures on-time and accurate completion of transactions/data entry in a high volume HCM including, but not limited, to creating leave requests, submitting corrections to pay and vacation balances, processing sign-on bonuses and processing transactions. Ensures accurate application of academic appointment data to the system as well as various departments which include tenure status, rank, academic track, and named professorships, as needed. Adheres to University and HR regulatory standards for data management and integrity and validates supporting documentation. Monitors monthly reports including minimum wage (in various states/metro areas), living wage and exempt employee’s salary and works with departments to resolve any issues. Enters and audits monthly and biweekly payroll documents for accuracy and timeliness, adhering to University deadlines.

Customer Service

Quickly and effectively responds to all departmental questions related to transactions as well as adheres to timeline driven standards. Facilitates problem resolution across HR/Payroll with limited escalations such as: system login and navigation, transaction status as well as policy, program and process questions related to Human Capital Management (HCM), compensation, benefits, Leave of Absence (LOA), time entry and payroll data, academic and information. Assists departments with staff salary and merit planning. Conducts simple analysis and resolves issues. Serves as a liaison to payroll and other areas of the University by responding to high-volume policy and procedural questions in a timely manner.

Maintains Standards

Adheres to established Service Level Agreements (SLAs) and communicates with Team Lead as issues arise to remain in compliance. Engages in continual improvement through on-going training.

Support

Provides back-up support and assistance to the team. Participates in business process testing and initiatives as appropriate for assigned area of support.

Working Conditions

Job Location/Working Conditions: Normal office environment

Physical Effort: Typically sitting at a desk or table. Repetitive wrist, hand or finger movement. Ability to move to on and off-campus locations. Equipment: Office equipment.

Required Qualifications

• Education: High school diploma or equivalent high school certification or combination of education and/or experience.
• Certifications/Professional Licenses: No specific certification/professional license is required for this position.
• Work Experience: Large, Complex Human Resources/Payroll Service Center Environment (2 Years)
• Skills: Computer Navigation, Microsoft Office
• Driver's License: A driver's license is not required for this position.

Preferred Qualifications

• Two or more years of college courses in accounting, business, human resources (policy/procedures/law), and/or computer science and experience in Human Capital Management (HCM), payroll and leaves of absence.
• Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting.
• Preferred Qualifications Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting.
• Preferred Qualifications Work Experience: No additional work experience unless stated elsewhere in the job posting.
• Skills: Absence Management, Adaptability, Analytical Thinking, Business, Computer Science, Critical Thinking, Customer-Focused, Deadline Management, Detail-Oriented, Fast-Paced Environments, Human Capital Management Systems, Human Resources (HR), Labor and Employment Law, Payroll, Policies & Procedures, Regulations, Sound Judgment, Teamwork, Working Independently
• Grade G09-H Salary Range $23.37 - $36.19 / Hourly

Salary

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Accommodation

Accommodation If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

• Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• Family We offer 4 weeks of caregiver leave to bond with your new child.
• Family care resources are also available for your continued childcare needs.
• Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
• For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Job Alerts

Q: Can I create a job alert to notify me when jobs of interest are posted? A: Yes! After you create a Candidate Home account, you can set up and manage job alerts to be sent to you either daily or weekly, according to the filters you select. You will need to opt in to communications from WashU when you set up your first alert and will only receive alerts for jobs posted after the alert has been created. Set alerts today so you do not miss any new opportunities!

Employer Information

Washington University in St. Louis' collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care. WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems. We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world.

Useful Links

• Who We Are
• Human Resources
• Benefits
• Living in St. Louis
• Frequently Asked Questions
• Accommodation
• Regulatory Postings
• Know Your Rights: Workplace Discrimination is Illegal
• Poster (English; Spanish)