This role focuses on designing, building, and scaling advanced analytical solutions and predictive machine learning models to address complex insurance business problems. The position emphasizes end-to-end ownership from discovery through implementation, including GenAI prompt and agent workflows and production MLOps monitoring.
Key Responsibilities
- Lead the development and deployment of advanced predictive models and machine learning solutions for complex business challenges.
- Detect data misalignments, investigate root causes, and develop targeted improvements to enhance model performance; proactively address blockers and coordinate with relevant partners to move solutions forward.
- Use strong Python and SQL skills for data exploration, feature engineering, model development, workflow automation, and validation.
- Assess economic impact by partnering with business teams to define KPIs and ensure value realization.
- Design processes and tools to monitor model performance, reliability, and stability in production.
- Communicate model performance, business impact, and analytical solutions to senior leadership.
- Develop, test, and refine prompts and support the design of agent-based GenAI workflows.
- Conduct research into innovative algorithms and GenAI approaches to identify new opportunities and use cases.
- Develop internal tools and programs to accelerate model deployment, retraining, and scaling (MLOps) across both batch and real-time environments.
- Collaborate cross-functionally and act as the key liaison with IT to implement and scale solutions.
- Create executive-ready presentations and detailed technical documentation to share results and best practices.
- Mentor and guide junior team members while promoting best-in-class modeling and statistical techniques.
- Partner with data governance and business teams to improve data quality, feature engineering, and overall data strategy.
- Identify and evaluate new data sources and emerging analytical techniques to maintain competitive advantage.
- Advocate for a data-driven culture and continuous innovation across the organization.
Required Qualifications
- Bachelor’s degree in Statistics, Mathematics, Data Science, Economics, Finance, Engineering, or a related quantitative field (required), with either 8+ years of relevant experience, or a Master’s degree with 2+ years of relevant experience.
- Property & Casualty Insurance experience.
- Results-driven mindset with persistence to dig into problems, identify root causes, and work proactively toward solutions.
- Deep expertise in predictive modeling, machine learning, and statistical analysis, including the technical details needed to deliver reliable solutions.
- Experience working with complex data structures, including sparse, high-dimensional, and time-series data.
- Solid insurance domain knowledge; claims experience is highly preferred.
- Experience with prompt optimization, evaluation, and refinement.
- Proven ability to resolve ambiguous, complex problems with minimal direction and high autonomy.
- Strong communication skills, including the ability to translate complex analytics into clear business insights for senior stakeholders.
- Experience owning and managing models in production environments, including monitoring and MLOps practices.
- Demonstrated ability to innovate, research new techniques, and apply them to real-world business problems.
- Experience mentoring team members and influencing best practices across teams.
- Strong organizational and project management skills, with the ability to prioritize high-value work.
Technologies
Location and Work Style
Webster, MA (hybrid)
Compensation
Salary range: $130,000 - $160,000 per year.
Pay transparency: The typical starting salary range is determined by factors including skills, experience, education, certifications, and location. Some roles at Mapfre may be eligible for commission and/or bonus earnings in addition to salary, based on the compensation plan for the role.
Benefits
- Paid Time Off (PTO)
- 401(k) & Profit Sharing
- Medical, Dental and Vision Coverage
- STD, LTD, Life Insurance, FSA, HSA and various wellness programs
- Tuition reimbursement
- Leadership programs
- Internal mobility opportunities
About MAPFRE
As a global insurance leader with a strong local presence, MAPFRE offers a purpose-driven career focused on growth, well-being, and impact.