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American Airlines is seeking a data science professional to advance analytics within the OR&AA team. You will identify opportunities, prepare data, and develop insights to influence decisions across pricing, scheduling, and operations. The role blends analytical thinking with strong communication and hands-on modeling.
You will move models toward production with IT, build dashboards, and help foster data-driven decision making across diverse stakeholders in a global airline environment.
Are you ready to explore new possibilities at work and beyond? Join American Airlines to grow your expertise, develop your career, and help connect people around the world. As part of our team, you’ll take on meaningful challenges, build new skills, and contribute to an organization that supports both professional development and personal well-being.
American Airlines is a global airline committed to connecting people and communities through travel. Our Information Technology organization helps advance the airline through innovative technology and data-driven solutions. Within it, the Operations Research and Advanced Analytics (OR&AA) team has a long history of applying analytics to complex airline challenges. Nearly four decades ago, American helped transform the industry through its yield management strategy. Today, the team’s analytics professionals support decisions across pricing and revenue management, fleet and network optimization, crew and flight scheduling, airport and maintenance operations, and customer and social media analytics. The team continually explores emerging technologies, including cloud platforms, deep learning, computer vision, and natural language processing, to create valuable insights and strengthen the airline’s capabilities.
As a member of the OR&AA team, you will use data science and advanced analytics to help solve business problems across American Airlines. You will work with colleagues and stakeholders to identify opportunities, prepare and analyze data, and develop insights that inform decisions. The role combines analytical thinking, technical skills, and clear communication. You may also help move analytical models from proof of concept into production by collaborating with technology teams. Your work will contribute to practical solutions that support airline operations and customer experiences.
Applicants should have a master’s or doctoral degree, or a bachelor’s degree with at least two years of equivalent practical experience. Candidates should have experience with at least one programming language, practical skills in extracting, cleaning, and analyzing data, and knowledge of statistical and machine learning techniques. Strong logical reasoning, problem identification, and problem-solving skills are important, along with the ability to explore data from different perspectives and apply feature engineering thoughtfully.
Preferred qualifications include experience designing, building, and deploying machine learning models; working with cloud environments such as Azure Machine Learning or Databricks; and supporting production deployments. Familiarity with SQL, MongoDB, IMSDB, and visualization tools such as Tableau or Power BI is beneficial. Consulting experience, airline or related industry knowledge, and the ability to manage stakeholder relationships are also valued. Candidates should communicate effectively with technical and non-technical audiences and collaborate respectfully with people from diverse backgrounds.
This description outlines the role’s current functions. Responsibilities may change as business needs evolve, consistent with applicable legal and collective bargaining obligations.
American Airlines offers a range of benefits designed to support employees and their families. Travel privileges provide opportunities to reach destinations across the airline’s global network. Eligible team members can access health, dental, prescription, and vision coverage beginning on day one, along with virtual doctor visits and flexible spending accounts. Wellness programs offer resources and support for personal well-being. A 401(k) program is available upon hire, with employer contributions available after one year for certain workgroups. Additional offerings may include an Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more. Benefit eligibility and terms may vary by workgroup.
American Airlines is committed to inclusion and diversity. We strive to build a welcoming workplace where team members can reach their full potential and contribute their perspectives. Our Team Member Business Resource Groups help connect employees with customers, suppliers, communities, and shareholders. We value people from diverse backgrounds and are committed to equal opportunity in accordance with applicable laws.