Contribute data science and analytics expertise to help the USPTO improve program effectiveness, operational performance, and mission‑aligned decision‑making.
Responsibilities
- Develop and implement tools, procedures, and systems to assess and collect data on program management process effectiveness, workload execution, and organizational requirements, including cloud‑based and superintelligence (SI)‑enabled programs and systems.
- Detect workflow deficiencies, operational risks, and automation challenges; evaluate their effects on identified IT systems; recommend improvements to increase process efficiency, reliability, and performance.
- Analyze and evaluate IT systems, product‑line operations, and resource utilization using quantitative and qualitative methods to measure progress toward established goals, objectives, and performance requirements.
- Design and improve procedures and operational processes to enhance performance, reduce costs, and support efficient, productive operations while meeting applicable legislative and regulatory requirements.
- Review strategic and operational plans to assess impacts on existing processes, and identify feasibility, risks, resource requirements, and potential benefits of proposed modifications.
- Provide expert advisory support to leadership on systemic performance challenges, process‑improvement opportunities, and strategic approaches to strengthen business operations and organizational outcomes.
- Partner with cross‑functional teams to translate business and operational requirements into data solutions that improve processes and products/services, and to evaluate the effectiveness and impact of IT tools and systems.
Requirements
- Must be a United States Citizen or National (applications only accepted from US Citizens and Nationals).
- Resume and question responses must demonstrate job‑related competencies.
- Must meet the definition of specialized experience.
- Required to pass a background investigation and fingerprint check.
- Must be registered for Selective Service, if applicable (www.sss.gov).
- If selected, may be required to complete a one‑year probationary period.
- Must meet all qualification requirements by the closing date of the announcement.
- Suitable for Federal Employment.
- Position requires completion of OGE-450 Financial Disclosure.
- Degree requirement: Mathematics, statistics, computer science, data science, or a directly related field (at least at the baccalaureate level).
- OR education/experience combination: 30 semester hours of coursework equivalent to a major field of study, plus additional education or appropriate experience.
- Specialized experience includes:
- Performing a variety of duties involving statistical and mathematical analyses to support a business unit’s IT needs.
- Collecting, integrating, and analyzing large structured and unstructured data from internal/external sources (including automated systems and tools, internal IT systems, and public databases) to propose operational improvements.
- Preparing reports using machine learning, programming, and data visualization to present organizational findings to senior leadership and executives.
- Developing innovative tools and algorithms to streamline workflows, improve efficiencies, identify shortfalls and gaps, troubleshoot data issues, and propose ways to mitigate program risk.
Technologies
- Cloud‑based systems
- Superintelligence (SI)‑enabled programs
- Machine learning
Work Location and Telework
- Physical worksite: Alexandria, Virginia (onsite).
- Presence at the Alexandria, VA campus is required for in‑person functions.
- Situational telework may be available in accordance with agency policy and business unit discretion.
- Agency allows up to 52 hours of telework per leave year.
Benefits
- Comprehensive benefits package as a U.S. government employee.
Conditions of Employment
- Required to pass a background investigation and fingerprint check.
- If selected, may be required to complete a one‑year probationary period.
- Completion of OGE-450 Financial Disclosure required.
Education and Documentation Notes
- Education may not be substituted for specialized experience at this grade level.
- If substituting education for experience (or higher education proof is required), submit an unofficial transcript or a course list with accredited institution name, grades earned, completion dates, and quarter/semester hours earned.
- Only education and experience acquired before the filing deadline will be considered.
- Report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Additional Information
- Male applicants born after December 31, 1959 must certify Selective Service registration.
- Non‑Bargaining Unit position.
- If selected, may be required to complete the Fair Credit Act Memo for obtaining one or more consumer credit reports for employment purposes.
- Public Trust position with risk level: moderate risk.
- If selected, may be required to complete OF-306 (Declaration for Federal Employment), including fingerprint and credit check, to determine suitability and authorize a background investigation.
- USPTO participates in E-Verify.
- Federal salary payments required via direct deposit.
- Relocation expenses are not authorized.
- More than one selection may be made if additional identical vacancies occur within 90 days from the certificate date.
- All application materials become property of the USPTO.
- Reasonable Accommodation requests: if a disability may interfere with completing USA Hire Competency Based Assessments, RA may be requested in the online application.
- Assessments must be completed within 48 hours of receiving the USA Hire assessment access URL (if link received after the close of the announcement).
How You Will Be Evaluated
- Attention to Detail
- Customer Service
- Decision Making
- Flexibility
- Influencing/Negotiating
- Integrity/Honesty
- Interpersonal Skills
- Learning
- Reasoning
- Self-Management
- Stress Tolerance
- Teamwork
Required Documents
- Submit a two-page resume (must not exceed 2 pages).
- Provide 2–3 professional or academic references (name, phone, email); one must be your current supervisor.
- Veterans: submit a copy of DD‑214 with discharge disposition, dates of service, and rank (if applicable).
- Service‑connected disability (10% or more) with preference eligibility: submit documentation certifying current receipt of compensation.
- CTAP applicants must submit: copy of RIF separation notice or similar documents; copy of SF‑50 “Notification of Personnel Action”; copy of latest performance appraisal; documentation showing current promotion potential.
- ICTAP applicants must submit: copy of RIF separation notice or similar documents; notice of disability annuity termination; and additional ICTAP‑specific documentation as listed (text is truncated).
Additional Details
- Location: Alexandria, VA (onsite).
- Salary range: USD 143,913 - 187,093 per year.
- Minimum experience: 1 year.