Data Partnerships

claylabs; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

claylabs is searching for a Data Partnerships Manager in New York City to champion data partners and drive their success. In this role, you'll build relationships, advocate for partner needs, and ensure they gain maximum value from their partnership with Clay.

You'll work cross-functionally with Product, Engineering, and Marketing to monitor partner performance and satisfaction through regular communication. Strong relationship-building and problem-solving skills are essential for success in this fast-paced environment.

Qualifications

• 3-5 years of experience in partnership management, account management, or customer success, preferably in B2B SaaS or data/API companies.
• Strong relationship-building skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Own relationships with a portfolio of data partners.
• Monitor partner health metrics including usage and customer satisfaction.
• Translate partner feedback into actionable insights for Product and Engineering.

Skills

Partnership management

Relationship-building

Problem-solving

Data-driven approach

Communication skills

Job description

Data Partnerships @ Clay

Clay's data ecosystem of 150+ partners is one of our core competitive advantages — and it's growing fast. We're looking for a Data Partnerships Manager to be the primary champion for our data partners, ensuring they're successful, engaged, and getting maximum value from their partnership with Clay.

In this role, you'll be the main point of contact for a portfolio of data partners, building deep relationships, advocating for their needs internally, and helping them grow their business through Clay. You'll work cross-functionally with Product, Engineering, Marketing, and Customer Success to make sure our partners have what they need to thrive, while also gathering insights that help us improve our data ecosystem for customers.

If you love building relationships, solving problems, and being the bridge between partners and internal teams, this role is for you.

What You'll Do

Be the voice of our data partners

• Own relationships with a portfolio of data partners, serving as their primary contact and advocate within Clay.
• Build trusted relationships through regular communication, quarterly business reviews, and proactive outreach.
• Deeply understand each partner's business model, product roadmap, growth goals, and challenges.

Drive partner success and satisfaction

• Monitor partner health metrics including usage, data quality, customer satisfaction, and commercial performance.
• Identify opportunities to help partners grow their business through Clay — more visibility, better positioning, co-marketing opportunities, or product improvements.
• Troubleshoot partner issues quickly, coordinating across internal teams to resolve technical, commercial, or operational challenges.

Advocate internally for partner needs

• Translate partner feedback into actionable insights for Product, Engineering, and leadership teams.
• Champion partner priorities in internal discussions, ensuring their perspectives are heard in product roadmaps and strategic decisions.
• Work with Product and Engineering to improve partner integrations, data presentation, and the overall partner experience.

Enable partner growth through Clay

• Help partners understand how customers are using their data, what's working well, and where they can improve.
• Coordinate co-marketing opportunities, case studies, webinars, and other initiatives that drive value for partners.
• Share performance insights and best practices to help partners optimize their data quality and coverage.

Ensure operational excellence

• Track and report on partner performance, satisfaction scores, and engagement metrics.
• Manage contract renewals and commercial discussions in partnership with leadership.
• Maintain partner documentation, communication cadences, and relationship management systems.

What You'll Bring

• 3-5 years of experience in partnership management, account management, customer success, or business development, preferably in B2B SaaS or data/API companies.
• Strong relationship-building skills with the ability to build trust and credibility with external partners.
• Excellent communication and interpersonal skills — you can translate technical concepts for business stakeholders and business needs for technical teams.
• Experience working cross-functionally with Product, Engineering, Marketing, and other internal teams.
• Problem-solving mindset with the ability to navigate ambiguity and prioritize competing needs.
• Data-driven approach to measuring partner health and identifying opportunities for improvement.
• Empathy and advocacy — you genuinely care about partner success and can be their champion internally.
• Comfort in a fast-paced, high-growth environment where priorities can shift quickly.

Nice to have

• Familiarity with data enrichment tools, APIs, or B2B data ecosystems.
• Experience managing partnerships at scale (20+ partners).
• Background in sales, GTM, or working closely with revenue team.