Data Operations (Multiple Positions Available)

JPMorgan Chase; Newark (DE); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorganChase in Newark, DE seeks a data analytics professional to drive strategic initiatives by leading data-driven projects and presenting business cases with metrics.

You will enhance data management using BI, AI/ML, NLP for automated reporting, dashboards, and KPI tracking, collaborating across operations, technology, finance, compliance, and controls.

Full-time role in a fast-paced bank environment offering competitive rewards and career growth.

Qualifications

• Master's degree + 3 years of data operations/analytics experience.
• Alternative: Bachelor's + 5 years in related roles.
• Experience with ETL, data mapping, and cross-functional projects.

Responsibilities

• Identify, analyze, and lead data-driven projects with compelling business cases.
• Perform root cause analyses, data mapping, and impact evaluations.
• Develop automated reporting using BI tools and ML/NLP techniques.
• Collaborate with operations, tech, middle office, finance, compliance.
• Apply Agile project management to plan, execute, deliver quality results.

Skills

ETL design

Data visualization

KPI reporting

Unstructured data insights

Agile project management

Education

Master's degree in Business Analytics + Project Management

Bachelor's degree in a related field

Tools

SQL

Python

Alteryx

REST APIs

Excel

Tableau

PowerPoint

Jira

Job description

Duties: Drive strategic initiatives by identifying, analyzing, and leading data-driven projects while developing and presenting compelling business cases with detailed metrics and insights. Perform in-depth data analysis by conducting root cause assessments, data mapping, and impact evaluations to support process improvements and automation opportunities. Enhance data management by utilizing Business Intelligence tools and advanced analytics methodologies including AI, machine learning and natural language processing to automate, transform, and optimize reporting and visualization. Support cross-functional collaboration by working closely with operations, technology, middle office, finance, compliance, and controls to ensure effective coordination and timely delivery of strategic projects. Transform processes by collaborating with data transformation teams and stakeholders to convert manual tasks into automated solutions, reducing exceptions and boosting operational efficiency. Oversee project management by applying Agile methodologies and standard project management tools to plan, execute, and monitor projects while maintaining consistent quality in deliverables. Foster continuous improvement by leveraging a diverse backlog of work to enhance development skills, drive engagement, and support data-driven decision-making within the organization.

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Business Analytics and Project Management, Electronics Engineering, Data and Business Analytics, Economics, Finance, Accounting, Business Administration, or related field of study plus three (3) years of experience in the job offered or as Data Operations, Software Developer, Software Engineer, or related occupation. The employer will alternatively accept a Bachelor's degree in Business Analytics and Project Management, Electronics Engineering, Data and Business Analytics, Economics, Finance, Accounting, Business Administration, or related field of study plus five (5) years of experience in the job offered or as Data Operations, Software Developer, Software Engineer, or related occupation.

Skills Required: This position requires two (2) years of experience with the following: Design and develop ETL workflows for data cleansing, transformation, and centralization from multiple sources to support trade analysis, using tools including SQL, Python, Alteryx or similar tools; creating and integrating REST APIs to enable seamless data exchange and support analytics across platforms; building visualizations for detailed data analysis and KPI reporting to senior management, utilizing tools including Microsoft Excel, Tableau, Python or similar technology; extracting actionable insights from unstructured text to inform business strategies and monitor compliance, as well as effectively summarizing and presenting key metrics and technical processes through charts using Microsoft Excel and clear documentation; using Microsoft PowerPoint and experience managing data analytics projects with agile methodologies and Jira for ensuring timely delivery and continuous improvement.

Job Location: 500 Stanton Christiana Road, Newark, DE 19713.

Full-Time.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans