Data Operations Manager

Digitas North America; Chicago (IL); On-site; USD 89,000 - 127,000; Full time

Job summary

Digitas North America in Chicago is seeking a Data Ops Lead to guide a team of analysts, ensure high data quality, and partner with engineering on data pipelines. You will review SQL, oversee data governance, and drive data-informed decision making across marketing data systems.

The role requires 5–7 years in analytics at an agency/tech environment, team leadership, and strong SQL with Tableau/Power BI. Familiarity with Google Cloud and AWS, Databricks or Snowflake is a plus.

Qualifications

• 5-7 years analytics experience in advertising/agency/tech
• Experience managing a team
• Four-year college degree; advanced degree is a plus
• Strong attention to detail and problem solving
• Excellent oral and written communication skills
• Proficiency with SQL and data visualization tools (Tableau, Power BI, Google Data Studio)
• Knowledge of digital data technologies (Google Analytics, Google Marketing Platforms)
• Knowledge/experience with Python is a plus
• Experience with Google Cloud and AWS is a plus
• Knowledge/experience with Databricks or Snowflake is a plus
• Experience with CI/CD pipelines is a plus
• Comfortable in a fast-paced, deadline-driven environment
• Familiarity with AI tools (ChatGPT, Google Gemini, Claude) is a plus

Responsibilities

• Lead a team of Data Ops Analysts and Senior Analysts.
• Partner with engineering teams to ensure data quality in pipelines.
• Review SQL scripts and oversee data quality checks.
• Govern data governance, processing, and reporting.
• Oversee taxonomy governance for media and site data.
• Advise on data processes and improvements for timely, accurate data.
• Promote documentation and best practices for data management.
• Mentor junior team members and assist project planning.
• Collaborate with other data teams on data visualization strategies.
• Contribute to defining the technology strategy for data management.

Skills

Team management

Analytical thinking

Communication skills

SQL proficiency

Data visualization

Python knowledge

CI/CD familiarity

Education

Bachelor's degree; advanced degree preferred

Tools

Tableau

Power BI

Google Data Studio

Google Analytics

Google Cloud

AWS

Databricks

Snowflake

Job description

Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries.

The Digitas culture is made up of fearless, inventive and generous Unicorns of all kinds.

Responsibilities

• Leading a team of Data Ops Analysts and Senior Analysts through their day to day responsibilities, ensuring their growth as they progress through their career
• Where applicable, partnering closely with engineering teams to ensure high data quality when building and maintaining critical data pipelines
• Reviewing and assisting analysts with SQL scripts
• Overseeing the design and execution of data quality checks and remediation of data quality across marketing data systems while ensuring full understanding of client deliverables
• Maintaining ongoing management and stewardship of data governance, processing, and reporting
• Overseeing taxonomy governance and ensure all key media and site stakeholders are following proper taxonomy additions and application
• Serving as a knowledge expert for media and site data processes and identifying areas of improvement to ensure appropriate turnaround times and data quality standards are being met
• Evaluating opportunities for simplification and/or automation for media and site data processes
• Influencing teams towards data-informed decision-making and analytical thinking
• Promoting a culture of process documentation
• Providing guidance on process improvements and best practices for data management
• Coaching junior team members
• Assisting project managers and key project stakeholders in creating effective and achievable project plans
• Working closely with other Data and Analysis teams, providing recommendations and direction on visualization of our data
• Playing a key role in defining the technology strategy for data management
• Empowering your team to live the Digitas values to be open, bold, and curious

Qualifications

We’re looking for strong, impactful experience, which typically includes

• 5-7 years of applicable experience in analytics with an advertising agency, management consulting company, or ad tech company
• Experience managing a team
• A four-year college degree; advanced degree is a plus
• Strong attention to detail, critical thinking and problem solving skills
• Excellent oral and written communication skills
• Passion for digital marketing, eagerness to learn in a constantly changing space, and a natural curiosity
• Proficient with SQL and data visualization tools (i.e. Tableau, PowerBI, Google Data Studio)
• Knowledge of digital data technologies (Google Analytics, Google Marketing Platforms, etc.)
• Knowledge and experience with Python a plus
• Experience working with Google Cloud and AWS a plus
• Knowledge and experience with Databricks or Snowflake a plus
• Experience with CI/CD pipelines a plus
• Comfortable in a fast-paced and deadline-driven environment
• Familiarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, Anthropic Claude) is a plus, especially for tasks like ideation, research, and coding assistance.

Additional Information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $88,540.00 - USD $127,155.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 9/15/2026.