Data Operations Analyst - Instawork Robotics

Instawork; San Francisco (CA); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Flexible paid time off

Phone stipend

Commuter stipend

401K plan

Job summary

A leading labor marketplace company is seeking a Data Ops Analyst to support data collection efforts. This role involves analyzing data performance and user experience and requires 1-5 years of work experience with strong data analysis skills. Ideal candidates will be proactive problem solvers, familiar with spreadsheet analysis and willing to learn SQL. The position is based in San Francisco and offers a salary between $100K to $140K, along with stock options and comprehensive benefits.

Qualifications

• 1-5 years of work experience in a relevant field.
• Proficiency in spreadsheet data analysis.
• Familiarity or willingness to learn SQL and data tools.

Responsibilities

• Monitor and communicate performance of data collection efforts.
• Gather and analyze user feedback.
• Organize and support data collection activities.
• Collaborate cross-functionally with robotics teams.

Skills

Spreadsheet-based data analysis

Analytical problem-solving

AI tools usage

Communication skills

Adaptability and fast learning

Education

Master’s degree in a business or technical field

Tools

SQL

Data analysis tools

Job description

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.

Instawork’s on-demand labor marketplace is uniquely valuable for robotics and physical AI training. We’re working with leading frontier labs to create the highest-quality, highest-diversity dataset for training robotics foundation models. Instawork Robotics is the human advantage in the robotics revolution, and the Instawork Robotics Data Ops Analyst will be at the center of this cutting-edge data collection effort.

Who You Are

• An early career professional, with between 1 and 5 years of work experience.
• Analytical, with proficiency in spreadsheet-based data analysis and experience or a willingness to learn SQL and other data tools.
• A builder who is excited to use AI tools to create custom solutions for internal and external customers.
• A Problem-Solver who enjoys tackling challenges and is motivated to find efficient solutions. You’re organized, detail-oriented, and not afraid to ask questions to get to the root of a problem.
• A fast learner who is eager to work on the frontiers of robotics.

Nice-to-haves

• A Master’s degree in a business or technical field
• Experience with large-scale data collection operations
• Experience in robotics or physical AI
• Experience at an early-stage or mid-stage startup
• Comfort and presence working directly with external partners or customers

What You’ll Do

• Analyze Feature Performance - Assist in monitoring and communicating the performance of our data collection efforts by tracking key metrics, analyzing user behavior, and summarizing insights for the team.
• Champion the User Experience - Be a voice for our users. You’ll help gather, organize, and analyze user feedback from various channels to inform the product roadmap.
• Pro activation and coordination - Organize, train, and problem-solve on behalf of the Instawork Pros performing data collection activities
• Cross-Functional Collaboration - Work closely with robotics leadership, other members of the data ops team, QA, and engineering to ensure alignment from concept to deployment.

For CA Based Applicants

• The base salary for this position is between $100K to $140K
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• Variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

Our Values

• Empathy, Trust & Candor We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.
• Bias for Action We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!
• Always Be Learning We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.
• Act Like an Owner We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.

About Instawork

Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started! Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.

Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.

Ready to make an impact? Learn more at www.instawork.com/about.

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