Data & Marketing Systems Quant Analytics Manager-Vice President

JPMorganChase; Wilmington (DE); On-site; USD 120,000 - 190,000; Full time

Job summary

JPMorgan Chase seeks a Quantitative Analytics Manager to design and optimize data-driven targeting across owned ad channels and email. You will build reusable audience assets and embed responsible AI with governance and privacy in mind.

You will balance hands-on campaign support with longer-term transformation, creating standards and tools to scale targeting and measurement, and mentoring junior analysts along the way.

Qualifications

• Bachelor's degree in data science, statistics, information systems, or a related field.
• Hands-on experience in data analytics, customer segmentation, or targeting for marketing use cases.
• Strong SQL skills with ability to manipulate data, validate outputs, and support scalable audience creation.
• Proficiency in Python for analysis and automation of repeatable data processes.
• Experience translating business needs into clear technical requirements and success measures for delivery partners.
• Understanding of digital marketing execution and performance measurement.
• Ability to identify automation opportunities, including responsible AI, with measurable outcomes.
• Strong communication skills to explain complex topics to non-technical partners.
• Strong collaboration across marketing, sales, product, and technology teams.

Responsibilities

• Develop and implement data management approaches to improve marketing execution and data quality.
• Analyze data from multiple systems to refine customer targeting and improve performance.
• Build reusable assets like audience templates and measurement views to drive standardization.
• Design QA processes, checklists, and validation routines to reduce manual effort.
• Monitor and troubleshoot audience and data pipeline issues affecting sends and performance.
• Implement alerting and anomaly detection to proactively identify issues.
• Partner with product and tech teams to define data capabilities and measurable outcomes.
• Support development of controlled AI capabilities aligned to governance and privacy.
• Quantify impact by tracking delivery efficiency and time saved through automation.
• Share insights and recommendations using test-and-learn approaches.

Skills

Data analytics

Customer segmentation

SQL

Python

Requirements gathering

Digital marketing

Automation opportunities

Communication

Cross-functional collaboration

Education

Bachelor's degree in data science or related field

Tools

Salesforce

Segment

Adobe

SAS

Microsoft solutions

Job description

Job Description

You will help modernize how audiences are built, activated, and measured-using automation and responsible artificial intelligence to improve speed, quality, and performance. You will partner across marketing, sales, product, and technology to build repeatable solutions that scale. If you enjoy being hands-on and turning complex data into practical decisions, this role is for you.

Job Summary

As a Quantitative Analytics Manager in the Performance Marketing Operations and Transformation team, you will design, implement, and optimize data-driven targeting strategies across owned advertising channels and email. You will build reusable audience and measurement assets that accelerate day-to-day execution while strengthening quality and consistency. You will help embed responsible artificial intelligence into marketing operations with strong governance, privacy, and traceability. You will work in a collaborative environment where your analyses translate directly into improved campaign outcomes. You will balance hands-on campaign support with longer-term transformation work, creating standards and tools that make targeting and measurement more scalable. You will help teams adopt 'human-in-the-loop' ways of working so automation supports decision-making without compromising controls. You will also communicate results clearly—sharing what is working and where improvements will drive the most value.

Job responsibilities

• Develop and implement data management approaches that improve marketing execution, including automated data quality checks and streamlined documentation.
• Analyze data from multiple systems to refine customer targeting and improve performance, using approved propensity, affinity, and suppression insights where applicable.
• Build and maintain reusable assets (for example: audience templates, measurement views, and activation-ready datasets) to drive standardization and reusability.
• Design repeatable quality assurance processes, including checklists and validation routines, to reduce manual effort and improve consistency.
• Monitor and troubleshoot audience and data pipeline issues that impact sends, targeting accuracy, and performance.
• Implement alerting and anomaly detection to proactively identify issues and reduce operational risk.
• Partner with product and technology teams to define requirements for channel and data capabilities, ensuring measurable outcomes and clear controls.
• Support development of controlled artificial intelligence capabilities (for example: segmentation, optimization, and workflow automation) aligned to governance and privacy expectations.
• Quantify impact by tracking delivery efficiency, time saved through automation, and measurable performance improvements.
• Share practical insights and recommendations using test-and-learn approaches and data-driven analysis.
• Mentor junior analysts through coaching and hands-on feedback to build team capability and execution quality.

Required Qualifications, Capabilities, And Skills

• Bachelor's degree in data science, statistics, information systems, or a related field.
• Demonstrated hands-on experience in data analytics, customer segmentation, or targeting for marketing use cases.
• Strong SQL skills with proven ability to manipulate data, validate outputs, and support scalable audience creation.
• Working proficiency in Python for analysis and automation of repeatable data processes.
• Experience translating business needs into clear technical requirements and success measures for delivery partners.
• Practical understanding of digital marketing execution and performance measurement, including how targeting choices influence results.
• Ability to identify appropriate automation opportunities, including responsible artificial intelligence use, while keeping scope controlled and outcomes measurable.
• Strong communication skills with the ability to explain complex topics to non-technical partners and influence stakeholders.
• Strong collaboration skills and experience working across marketing, sales, product, and technology teams.

Preferred Qualifications, Capabilities, And Skills

• Experience supporting marketing operations and marketing technology platforms, including hands-on activation and measurement workflows.
• Familiarity with customer data platforms and marketing automation tools (for example: Salesforce, Segment, Adobe, SAS, or Microsoft solutions).
• Experience integrating model scores or decision attributes into activation workflows in a controlled, governed manner where permitted.
• Practical project management experience, including agile delivery and toolsets used for tracking work and dependencies.
• Experience working with agencies or consultancies, including evaluating vendor claims and translating them into controlled implementation plans.
• Ability to manage multiple initiatives under deadlines while maintaining quality, documentation, and strong controls.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.