Data Management Specialist

Mississippi State University; Starkville, Northern (MS, KY); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Mississippi State University is seeking a Data Management Specialist in Starkville, MS, to ensure the accuracy and integrity of alumni and donor information. The role involves maintaining constituent records, processing batches, and performing data stewardship in Blackbaud CRM and related systems.

You will support data quality initiatives, verify records, and assist with annual Data Services projects while upholding established standards and procedures.

Qualifications

• High degree of accuracy and attention to detail required.
• Ability to communicate effectively, both orally and in writing.
• Demonstrated ability to manage/coordinate multiple tasks.

Responsibilities

• Process constituent information updates, including biographical, demographic, employment, affiliation, and contact information changes
• Create new constituent and organization records and maintain existing records within Blackbaud CRM and related systems
• Process assigned batches and data loads in accordance with established procedures and quality standards
• Review, research, and update constituent records using information received through online forms, departmental requests, returned correspondence, and other approved sources
• Research and process deceased constituent notifications
• Support data integrity efforts through constituent verification, record cleanup, data enrichment projects, address updates, and the resolution of incomplete, inaccurate, or duplicate records
• Assist with annual and recurring Data Services projects, including large-scale record maintenance, verification, and data update initiatives
• Support maintenance of departmental procedures and documentation by identifying needed updates and providing feedback regarding existing processes
• Assist with training student workers on routine data entry and record maintenance procedures
• Maintain a high level of accuracy and completeness in assigned work while adhering to departmental data standards and procedures
• Perform other duties as assigned

Skills

Data entry

Record management

Attention to detail

Communication

Multitasking

Education

High School diploma or equivalent

Job description

Position Function:

The Data Management Specialist supports the accuracy, completeness, and integrity of alumni and donor information through constituent record maintenance, data processing, and routine data stewardship activities. This position performs a variety of data entry, record management, and batch processing functions that support Shared Advancement Services. The Data Management Specialist works closely with Data Services staff to ensure constituent information is maintained in accordance with established standards, policies, and procedures.

Salary Grade

11

Please see Staff Compensation Structure for salary ranges.

Essential Duties and Responsibilities:

• Process constituent information updates, including biographical, demographic, employment, affiliation, and contact information changes
• Create new constituent and organization records and maintain existing records within Blackbaud CRM and related systems
• Process assigned batches and data loads in accordance with established procedures and quality standards
• Review, research, and update constituent records using information received through online forms, departmental requests, returned correspondence, and other approved sources
• Research and process deceased constituent notifications
• Support data integrity efforts through constituent verification, record cleanup, data enrichment projects, address updates, and the resolution of incomplete, inaccurate, or duplicate records
• Assist with annual and recurring Data Services projects, including large-scale record maintenance, verification, and data update initiatives
• Support maintenance of departmental procedures and documentation by identifying needed updates and providing feedback regarding existing processes
• Assist with training student workers on routine data entry and record maintenance procedures
• Maintain a high level of accuracy and completeness in assigned work while adhering to departmental data standards and procedures
• Perform other duties as assigned

Minimum Qualifications:

• High School diploma or equivalent
• Two years of data entry or related experience

-or-

Any equivalent combination of related experience and/or education approved by the Department of Human Resources Management.

Knowledge, Skills, and Abilities:

• High degree of accuracy and attention to detail required
• Ability to communicate effectively, both orally and in writing
• Demonstrated ability to manage/coordinate multiple tasks

Working Conditions and Physical Effort

• Work is normally performed in a typical interior/office work environment.
• No or very limited exposure to physical risk.
• No or very limited physical effort required.

Equal Employment Opportunity Statement:

Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, [phone].

What do I need an accommodation?

In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at [phone] or [e-mail].

If you have any questions regarding this policy, contact the Department of Human Resources Management at [phone] or [e-mail]. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.