Data Integrity Analyst

Good Shepherd Services; New York (NY); Hybrid; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Data Integrity Analyst to join their Impact and Evaluation Department. In this pivotal role, you will oversee the management of data for community-based programs, ensuring its integrity and reliability for compliance and improvement. You will collaborate with program staff, train them in database systems, and generate insightful reports to enhance program effectiveness. If you are passionate about data management and eager to make a significant impact in social services, this opportunity is perfect for you. Join a team dedicated to strengthening community support through data-driven insights and practices.

Qualifications

• Bachelor's degree required; Master's preferred in social work or related field.
• Strong expertise in database management and data analysis.

Responsibilities

• Monitor and ensure the integrity of participant and program activity data.
• Train staff in database usage and best practices for data entry.
• Generate reports to assist programs in understanding and correcting data.

Skills

Database Management

Analytical Skills

Communication Skills

Data Management

Organizational Skills

Education

Bachelor’s Degree

Master’s Degree in Social Work

Tools

Salesforce

Job description

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Title: DATA INTEGRITY ANALYST Impact & Evaluation

Community-BASED programs & SUPPORTIVE HOUSING

Reports to: Director, Impact and Evaluation, Community-Based Program Portfolio

Location: 305 Seventh Avenue, 9th Floor, New York, New York 10001

Hours: 35 Hours/Week; Exempt

Job Summary: The Good Shepherd Services Impact and Evaluation Department’s (I&E) mission is to support programs in managing their contracts and learning from data to strengthen the services and impact. ISD oversees agency-wide efforts in performance management, promoting implementation of evidence-based practices, and supporting evidence-generating activities. Within I&E, the Community-Based Programs Portfolio team supports the programs in Good Shepherd Services’ (GSS) Community-Based & Supportive Housing program divisions. This position is part of contract management and program analysis staff that work with GSS Community-Based programs (anti-violence programs, community centers, community initiatives, justice initiatives) housing, and DV programs to meet these goals.

The Data Integrity Analyst oversees proper management of data from these programs to provide GSS with the ability to conduct analysis on and report program data for the purposes of compliance, learning, and improvement. The work of this position ensures that the data we use for these efforts is trustworthy and reliable. The Data Integrity Analyst is a key liaison between staff in ISD, the programs we support, and GSS Information Technology (IT) staff.

Major Duties:

• Responsible for monitoring, reviewing, and ensuring the integrity of participant and program activity data entry into the databases that correspond to each program.
• Manage any reconciliation processes between internal and external data to ensure that GSS is in compliance with program requirements and, where relevant, can receive fiscal reimbursement.
• Serve as liaison with program staff who are directly responsible for program data entry, advising them on data entry best practices and database usage and troubleshooting.
• Train staff in the use of various internal and external database systems.
• Create and pull reports from the data systems for program and support staff.
• Track participant intakes and movements and reconcile discrepancies across multiple systems.
• Partner with community-based programs to gather all necessary documentation and complete necessary follow-up.
• Collaborate with staff from GSS’ IT department to ensure our technical/database infrastructure meets the needs of program data entry and analysis.
• Participate in the distribution, collection and analysis of surveys, pre and post tests, etc.
• Generate reports from corresponding databases to assist programs in understanding, monitoring and correcting their data.
• Regularly coach program staff (formally and informally) to support an effective feedback loop between program and I&E.
• Collaborate with other I&E team members to support data integrity across systems.

Qualifications:

• Bachelor’s degree required. Master’s degree in social work or related field preferred.
• Strong expertise in database management, with Salesforce experience preferred.
• Strong organizational and analytical skills, and excellent verbal and written communication skills.
• Strong data management skills; understanding and love of data.
• Must be able to work independently and manage multiple tasks in a fast-paced environment.
• Ability to work collaboratively with a variety of people is essential.
• Ability to use public transportation for travel to program locations throughout New York City.
• Two years of social services experience preferred.
• Enthusiasm for collaboration; friendly and responsive.