Data Expert - Data and Automation GenAI Governance

PNC Financial Services Group, Inc.; Strongsville (OH); On-site; USD 91,000 - 203,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

Life insurance

Short and long-term disability

Job summary

PNC Financial Services Group, Inc. seeks a Data Expert in GenAI Governance to lead SOC evaluations across complex use cases and work with solutions teams to ensure data integrity and policy alignment.

The role spans multiple office locations including Pittsburgh, Strongsville, Denver, Dallas or Birmingham, with a focus on governance rigor and risk reduction. The candidate will review designs, data sources, and testing, produce actionable SOC feedback, and help refine SOC processes, tooling, and

Qualifications

• Bachelor's degree required.
• 5+ years of industry experience.
• Certifications often required or preferred.

Responsibilities

• Own and independently execute GenAI SOC evaluations for high‑impact use cases.
• Review architectures, data sources, and testing of solutions.
• Provide structured SOC feedback to stakeholders and ensure governance alignment.
• Develop and enhance reports/dashboards to track progress and risk.
• Identify and articulate risk, control gaps, and remediation needs.

Skills

Data analytics

Data governance

Data mining

Data science

Machine learning

Snowflake

IT standards

Data architecture

Business intelligence

Modeling: data

Education

Bachelor's

Tools

Snowflake

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Data Expert within PNC's Data and Automation GenAI Governance organization, you will be based in Pittsburgh, Strongsville, Denver, Dallas or Birmingham.

GenAI Governance Operations (Data Expert)

• Own and Independently execute GenAI Standards of Care (SOC) evaluations (GenAI Use Case assessments) for complex and high‑impact use cases.
• Review architectural designs, data sources, and testing of solutions.
• Ensuring technical integrity and testing of solutions, independently verifying work.
• Work closely with technical teams, solution owners and leadership to ensure clarity on progress and issues.
• Apply policy, procedure, and playbook requirements to SOC submissions, validating completeness, evidence sufficiency, and alignment to governance standards.
• Support the development/enhancements of reports and dashboards for tracking progress.
• Identify, document, and clearly articulate risk, control gaps, and remediation requirements, using sound judgment to distinguish isolated issues from systemic concerns.
• Provide structured, actionable SOC feedback to solution owners and governance stakeholders.
• Contribute to the refinement of SOC processes, tools, and documentation based on execution insights.
• Bridge use‑case execution and portfolio oversight by linking SOC findings to enterprise‑level trends.
• Escalate systemic issues when analytics and execution data indicate broader governance risk.
• Providing thought leadership on where governance process improvements or intake changes would most effectively reduce risk and workload.

Providing thought leadership on where governance process improvements or intake changes would most effectively reduce risk and workload PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance.

We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Manages and develops information systems for clients
• conducts data information analysis for a variety of studies under the direction of organizational standards
• Develops strategies for data implementation, data acquisition, and archive recovery
• Helps advise business, applications and operations counterparts to ensure data integrity and availability
• Structures the environment and creates logical storage units especially for size and physical locations, to map database elements into logical units
• Implements and supports technologies for managing and effectively utilizing multiple information sources, formats and uses
• Resolves data integration and security issues for adherence to the organization's quality standards
• Researches customers needs, conducts awareness and promotional sessions for potential customers

Company Culture

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Analytical Thinking, Competitive Advantages, Data Analytics, Data Mining, Data Science, Machine Learning (ML), Snowflake GenAI Competencies Application Design, Architecture, Business Intelligence, Data Architecture, Data Governance, Data Mining, Emerging Technologies, Informatics/Information Sciences, IT Standards, Procedures & Policies, Modeling: Data, Process, Events, Objects, Root Cause Analysis (RCA)

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $91,000.00 – $202,800.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 07/31/2026, although it may be longer with business discretion.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection