Data Expert - Data and Automation GenAI Governance

PNC Financial Services Group, Inc.; Pittsburgh (Allegheny County); On-site; USD 91,000 - 203,000; Full time

Benefits offered by this job

401(k) with PNC match

Health/dental/vision benefits

Paid time off and holidays

Job summary

PNC Financial Services Group, Inc. is seeking a Data Expert within the GenAI Governance organization to lead SOC evaluations for high-impact GenAI use cases. The role focuses on reviewing data architectures, validating solutions, and ensuring governance standards are met.

You will work with technical teams and leadership to provide clear progress updates, produce governance-enabled reports, and drive risk reduction across enterprise analytics initiatives from Pittsburgh and other focus locations.

Qualifications

• University degree required; 5+ years of relevant experience.
• Experience advising business, applications and operations on data integrity and availability.
• Strong understanding of data governance, architecture, and BI/analytics tooling.

Responsibilities

• Own and independently execute GenAI SOC evaluations for complex use cases.
• Review architectural designs, data sources, and testing of solutions.
• Ensure technical integrity and test solutions; verify work.
• Collaborate with technical teams and leadership to report progress and issues.
• Apply SOC criteria to submissions, ensure completeness and evidence.
• Develop/enhance reports and dashboards to track progress.
• Identify risks and remediation needs; distinguish systemic from isolated issues.
• Provide actionable SOC feedback to owners and governance stakeholders.
• Refine SOC processes, tools, and documentation based on insights.
• Bridge use-case execution with portfolio oversight and enterprise trends.
• Escalate systemic governance risks when appropriate.
• Provide thought leadership on governance process improvements.

Skills

Data Analytics

Data Mining

Data Science

Machine Learning

Snowflake GenAI

Analytical Thinking

Competitive Advantages

Education

Bachelor's

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Data Expert within PNC's Data and Automation GenAI Governance organization, you will be based in Pittsburgh, Strongsville, Denver, Dallas or Birmingham.

GenAI Governance Operations (Data Expert)

Own and Independently execute GenAI Standards of Care (SOC) evaluations (GenAI Use Case assessments) for complex and high‑impact use cases.

Technical Aptitude

Review architectural designs, data sources, and testing of solutions

Ensuring technical integrity and testing of solutions, independently verifying work

Work closely with technical teams, solution owners and leadership to ensure clarity on progress and issues.

Apply policy, procedure, and playbook requirements to SOC submissions, validating completeness, evidence sufficiency, and alignment to governance standards.

Support the development/enhancements of reports and dashboards for tracking progress

Identify, document, and clearly articulate risk, control gaps, and remediation requirements, using sound judgment to distinguish isolated issues from systemic concerns.

Provide structured, actionable SOC feedback to solution owners and governance stakeholders.

Contribute to the refinement of SOC processes, tools, and documentation based on execution insights.

Bridge use‑case execution and portfolio oversight by linking SOC findings to enterprise‑level trends.

Escalate systemic issues when analytics and execution data indicate broader governance risk.

Providing thought leadership on where governance process improvements or intake changes would most effectively reduce risk and workload

Employment Information

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Manages and develops information systems for clients; conducts data information analysis for a variety of studies under the direction of organizational standards. Develops strategies for data implementation, data acquisition, and archive recovery.


• Helps advise business, applications and operations counterparts to ensure data integrity and availability.


• Structures the environment and creates logical storage units especially for size and physical locations, to map database elements into logical units.


• Implements and supports technologies for managing and effectively utilizing multiple information sources, formats and uses. Resolves data integration and security issues for adherence to the organization's quality standards.


• Researches customers needs, conducts awareness and promotional sessions for potential customers.

Employee Values

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.


• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Preferred Skills

Analytical Thinking, Competitive Advantages, Data Analytics, Data Mining, Data Science, Machine Learning (ML), Snowflake GenAI

Competencies

Application Design, Architecture, Business Intelligence, Data Architecture, Data Governance, Data Mining, Emerging Technologies, Informatics/Information Sciences, IT Standards, Procedures & Policies, Modeling: Data, Process, Events, Objects, Root Cause Analysis (RCA)

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $91,000.00 - $202,800.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 07/31/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back‑up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part‑time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include 'accommodation request' in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.