Data Exchange Analyst

United States Digital Space LLC; United States; Remote; USD 49,000 - 74,000; Full time

Job summary

United States Digital Space LLC is hiring a Business Process Analyst I (BPA) - Data Exchange Analyst to support customers and third-party admins with inbound/outbound EDI and API connections related to eligibility.

The role involves implementing, testing, and supporting data connections, troubleshooting data transmission issues, and acting as a liaison between business teams and IT. Travel may be required.

Qualifications

• Experience working with HIPAA data files and inbound/outbound data connections.
• Strong ability to manipulate data files to create outputs in various formats.
• Excellent communication skills, both written and verbal.
• Demonstrated analytical skills and ability to work in a team environment.

Responsibilities

• Assist customers and third-party administrators with implementation, testing and support of inbound data connections.
• Troubleshoot transmission or formatting issues for external customers and internal processing areas.
• Act as a liaison between business and IT to define data requirements.
• Coordinate with vendors to pass data and adapt formats.
• Respond to inquiries regarding connections and data exchanges.
• Perform thorough user acceptance testing of inbound eligibility files.

Skills

HIPAA data handling

MS Excel

EDI data

data manipulation

strong communication

analytical skills

team collaboration

Education

College degree preferred

High School or equivalent required

Tools

Text Pad

EDI viewer/format tool

Job description

Position SummaryThe Business Process Analyst I (BPA) - Data Exchange Analyst is responsible for supporting the business community by working directly with customers and third-party administrators to establish and maintain inbound and outbound EDI and API connections related to eligibility.

Candidate Responsibilities

• Assist customers and third-party administrators with implementation, testing and support of inbound data connections.
• Support external customers and internal processing areas by trouble shooting transmission or formatting issues.
• Act as a liaison between the business community and IT.
• Supply technology vendors and/or plan holders plan specific requirements based upon the company’s internal systems and standard formats.
• Work with vendors and/or plan holders to understand their abilities to pass us data and provide solutions to situations/formats outside of the company’s standard formats.
• Respond to internal and external inquiries regarding connection(s)
• Perform thorough user acceptance testing of inbound eligibility files.
• Providing ‘Best in Class’ service to our customers based on the channel of their preference.
• Handle complex calls requiring the analyst to lead a customer through difficult technical data
• Attend relevant training, job sharing, mentoring and establishing personal networks.
• Maintain procedural guidelines.
• Report system related problems
• Actively participate in team meetings.
• Assists other team members when necessary to meet established deadlines and customer expectations.

Reporting Relationships

This position reports to the Group Benefit Operation (GBO) Team Leader who, in turn, reports to the Group Benefit Operation (GBO) Director.

Functional Skills

Required:

• Experience working with HIPAA data files
• Strong computer skills: Text Pad (or other EDI file viewing application) and MS Excel
• Strong ability to manipulate data files to create output in various formats
• Exhibits flexibility in handling multiple tasks, responding rapidly to changing priorities and working within tight deadlines
• Excellent communication skills, both oral and written
• Demonstrated analytical skills
• Requires ability to function in a team environment and build strong working relationships

Preferred:

• Experience working in insurance industry

Position Qualifications

• College degree preferred
• High School or equivalent required

Travel

• This is a remote WFH role
• Travel may be required, approximately 10%.

Salary Range

$49,260.00 - $73,890.00The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At the company, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of the company’s Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at . Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

the company is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

the company is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. the company also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at the company, refer to the the company Careers site.

Visa Sponsorship

the company Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.

Notice Regarding the company’s Use of Artificial Intelligence in Recruitment

As part of the company’s job application process, the company may use artificial intelligence tools ("AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on the company’s jobs website (Careers at the company at At the company, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by the company colleagues.

Please be aware that if you apply for a specific position with the company, you will have the choice of opting out of the company’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to , making sure to provide your name and job requisition identification number. the company will retain your applicant materials and resume and all information therefrom in accordance with the company’s document retention policy, a copy of which you may request via .

Additionally, at applicable times, the company will make public the most recent bias audit results for such AI tools, which may be found here.

Current the company Colleagues: Please apply through the internal Jobs Hub in Workday.

Originally posted on Himalayas