Data Entry Technician

Guardian Pharmacy, LLC; United States; On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Health, Dental and Vision

Job summary

Guardian Mid-South Pharmacy in Bartlett, Tennessee is seeking a Pharmacy Technician to enter and refill prescriptions, verify dosages, and support accurate dispensing in a fast-paced environment. You will handle phone inquiries, triage prescriptions, coordinate with doctors and customers, and help maintain compliant records while delivering compassionate service.

We offer a comprehensive benefits package, a team-oriented culture, and opportunities for growth within Guardian's nationwide pharmacy

Qualifications

• High school diploma or GED required; state license/certification for Pharmacy Technician.
• Pharmacy tech license/certification preferred; national certification encouraged.
• Experience with pharmacy software and accurate data entry.

Responsibilities

• Enter and refill prescriptions accurately in the pharmacy system.
• Triage incoming fax prescriptions and ensure timely processing.
• Verify dosages and maintain proper notes in records.
• Respond to customer calls with care and courtesy.
• Coordinate with doctors and customers to support dispensing.

Skills

Attention to detail

Communication

Teamwork

Problem solving

Deadline driven

Education

High School Diploma or GED

Pharmacy Technician license/certification

PTCB certification

Tools

Pharmacy operations system

Computer skills

Job description

Bartlett, Tennessee, United States of America

Extraordinary Care. Extraordinary Careers.

With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Guardian Mid-South Pharmacy, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Bartlett, Tennessee.

Why Guardian Mid-South Pharmacy?

We're reimagining medication management and transforming care.

Who We Are and What We're About

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

Schedule

Monday-Friday 8:30am-5:30pm with a Saturday rotation

Responsible for entering and processing prescriptions into the pharmacy operating system with both speed and accuracy. Communicates with customers on the telephone and responds quickly and courteously to their needs.

Attributes Required

• Work Ethic/Integrity - must possess intrinsic drive to excel coupled with values in line with company philosophy
• Strategy and Planning - ability to think ahead, plan and manage time efficiently
• Problem Solving - ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented - ability to work effectively and collaboratively with all team members

Essential Job Functions

• Enter new and refill prescriptions into operating system in accurate and timely manner to eliminate errors at dispensing
• Triage incoming fax prescriptions to ensure timely dispensing
• Ensure proper notes in computer and cycle fill coding
• Calculate and/or verify the correct dosage based on the prescription
• Demonstrate caring, understanding and courtesy when responding to calls from customers.
• Route calls as appropriate to ensure top level service
• Ensure all prescriptions assigned for processing are completed in regular shift
• Receive, evaluate, process and follow-up as needed with doctors’ offices on all refills assigned
• Develop proficiency in the utilization of all pharmacy systems (ie document imaging, legacy pharmacy computer operating system)
• On an as needed, may assist with filing of completed orders, packaging of medications, inventory, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient
• Develop and learn cycle in order to meet delivery deadlines.
• Maintain data entry records for cycle medication, fill requests and process cycle medication orders needing renewal in addition to new cycle orders as applicable
• Other essential functions and duties may be assigned as needed

Education and/or Certifications

• High School Diploma or GED (per state requirements)
• Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB)

Skills and Qualifications

• 2+ years of related experience (advanced degree may substitute for experience)
• Advanced computer skills; pharmacy operations system experience preferred
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate

Work Environment

Ability to work flexible hours, including weekends, holiday and overtime.

What We Offer

Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, 'Treat others as you would like to be treated.'

• Competitive pay
• 401(k) with company match
• Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)
• Medical, Dental and Vision
• Health Savings Accounts and Flexible Spending Accounts
• Company-paid Basic Life and Accidental Death & Dismemberment
• Company-paid Long-Term Disability and optional Short-Term Disability
• Voluntary Employee and Dependent Life, Accident and Critical Illness
• Dependent Care Flexible Spending Accounts
• Wellbeing Employee Assistance Program (EAP)
• Guardian Angels (Employee assistance fund)
• Time Off Paid holidays and sick days
• Generous vacation benefits based on years of service

Guardian Difference

Our clients require pharmacy services that aren't 'cookie cutter.' That's why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients' needs. Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location. Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today's dynamic business environment. At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce. Join us to discover what your best work truly looks like.

Guardian Pharmacy Services

Guardian Pharmacy Services is one of the largest and most innovative long-term care pharmacy companies in the U.S. Our nationwide network of locally operated pharmacies delivers customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, Guardian is redefining how pharmacy care is delivered.

For more information, please visit www.guardianpharmacy.com

Equal Opportunity Employer

Guardian Pharmacy Services is an equal opportunity employer and provides equal opportunity in employment for all qualified persons, without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Guardian Pharmacy takes reasonable steps to protect personal information of applicants. As part of our interview and hiring process, Guardian will never ask for financial, banking, or other personal identity information via phone, email, or chat nor would we ask that you purchase equipment or gift cards as part of the hiring process. All steps in the hiring process, including interviews, will be conducted by a Guardian employee or an approved vendor. Although we may use Zoom, Microsoft Teams, other similar communication platforms, we do not conduct interviews solely via the chat function in those platforms.